Leslie Gulayan, Account Management Support Administrator

Leslie Gulayan

Account Management Support Administrator

Pacific Prime Middle East

Location
United Arab Emirates - Dubai
Education
Master's degree, Business Administration
Experience
9 years, 11 Months

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Work Experience

Total years of experience :9 years, 11 Months

Account Management Support Administrator at Pacific Prime Middle East
  • United Arab Emirates
  • My current job since November 2016

- Process and set-up new corporate insurance.
- Assist Account Managers with corporate renewals.
- Administer corporate addition and deletion in the policy.
- Ensures on time delivery of the policy.
- Assist on clients’ queries and requests.
- Provide support with the Admin manager through reports.
- Check clients’ statement of account.
- Maintain quality and good customer service with the client..

Customer Care Assistant at AboitizLand
  • Philippines
  • April 2015 to June 2016

- Prepare contract to sell of the clients.
- Provide customer assistance via call center system.
- Assist real estate property documentation.
- Prepare reports on sales and documentations.
- Conduct house inspection for quality control of all units for turnover.
- Conduct briefing for clients regarding the purchased property.
- Input clients’ information in SAP.
- Bookings of service recovery in SAP.

Loans And Trade Processor at Philippine Bank of Communications
  • Philippines
  • May 2014 to April 2015

- Check and review instruction sheets for loans and trade transactions.
- Bookings of Loans and Trade
- Transact payments for loans, trade and Post- dated Checks transactions
- Prepare regulatory reports for Loans Transactions
- Ensure that all documents needed for bookings are complete and verified.
- Safekeeping of Post- dated Checks

Front Office / Recruitment Assistant at Ameeratel
  • Philippines
  • February 2014 to April 2014

Education

Master's degree, Business Administration
  • at University of Cebu
  • October 2015

Major in General Business

Bachelor's degree, Human Resource Development Management
  • at University of Cebu
  • March 2014

Cum Laude

Specialties & Skills

Sales and Marketing Management
Secretarial
Real Estate
Customer Service
Banking
Call center
Bloomberg Analysis
computer skills
CRM Application

Languages

English
Expert

Training and Certifications

Bloomberg Professional Service Program (Training)
Training Institute:
East West Educational Specialist
Date Attended:
May 2016
Certified Financial Market Professional (Certificate)
Date Attended:
May 2016