Director of security (Head of Department)
Bonnington Jumeirah Lakes Towers
Total years of experience :41 years, 1 Months
12 years of experience as security manager/director for a 5* hotel in Dubai UAE. 208 rooms, 272 apartments, 40 floors, bars, restaurants etc. managing all security and fire life safety threats and prevention. training and development, formulating policies and SOP's and enforcing. managing 20 staff with pub bouncers and handling investigations and interrogating taking disciplinary action. Managing CCTV surveillance and deterrent, weekly security and fire risk assessment of the building and prompt action where threat & risk is visible. very efficient security director with zero security breach ensuring 100% safety to the owners and stakeholders
Date: April 2002 - September 2008
Company: Mount Lavinia Hotel - Sri Lanka
Position Held: Security Manager / Department Head
Mount Lavinia Hotel a 210 roomed Hotel with 800 employees with 65 employees under my purview
Duties & Responsibilities: • Overall management of the Security Department
• In-charge of vehicles and transport
• Maintaining and supervising of the swimming pool
• Assuring complete security to the premises from all types of crime, fire and other threats
• Training of staff on security, fire & safety
• Investigations and inquiries
• Surveillance and gathering of Intelligence / CCTV and security
• Administration and operation matters of the Department
June 2002 - August 2008 Mount Lavinia hotel Security Manager
June 1999 - April 2002 Bentota Beach Hotel Security Manager
\[Keells Hotel Management Services Ltd.\]
Date: June 1999 - April 2002
Company: Bentota Beach Hotel - Sri Lanka
Position Held: Security Manager / Department Head
Exotic Beach side hotel comprising of 133 rooms overlooking the Indian Ocean and Bentota River
Duties & Responsibilities: • Overall managing of the 19 acres beach-front property and on location security department
• Managing a staff of (7) outsourced security guards positioned at focal points to prevent unauthorized access to the property
• Ensuring that all security staff are trained and follow through on duties as per their defined job description
ensuring the property is protected and manned at all times
• Attending to all security related documentation on a daily basis, delegating and monitoring execution plans of the team
• Maintaining discipline and taking action on misconduct of internal and external guards ensuring proper rectifiable actions are taken
• Overseeing the "Club Intersport" leisure facility and Water Sport Centre on safety prevention
• Ensuring access control from the road to entering vehicles and also from the beach and river front areas
• Responding and dealing with all guest and staff related incidents and issues
• Investigations and incident reporting to management for their awareness
• Liaising with the local police on criminal incidents and attending court sessions where needed
• Ensuring all intrusion alarms are set in a parameter close to the boundary ensuring the property is protected against intruders at night
• Constant patrolling of the gardens and beach to ensure the safety of the guests are adhered to with the lifeguards alert of the guests safety procedures securing red flag markers during rough sea periods
• Training all staff on security and fire/safety on required dedication techniques and correct action to be taken
• Preparing monthly reports and daily briefings to address all security and safety related issues and continuously updating the management at all times
Past History (Sri Lanka):
Date Company Position
July 1998 - May 1999 MIM Property Traders (Pvt) Ltd. Manager
September 1997 - May 1998 JLM Food Court Business Partner/Manager
May 1995 - May 1997 Hotel Galadari Security Supervisor
September 1988 - June 1994 Four Seasons Hotel Senior Security Officer
\[Canada\]
May 1984 - June 1987 Le Meridian Time keeper
June 1977 - April 1987 Hotel Lanka Oberoi Doorman/Sec Officer
In a Nutshell:
- Possess over 30 years of hands-on experience in the hospitality industry working for prestigious 5-star hotels around the world
- Excellent English written and verbal communication skills
- A positive attitude and pleasant demeanor
- Integral part of the management team and mentor to the department
- Highly self-motivated and challenged driven
- Dedicated and devoted to the job
- A belief that innovative is essential. Analyses and researches new and effective ways of executing procedures and policies benefiting to the organization
- Has received commendable appreciation and recommendation from top level management for exceptional performance in breakthrough investigation work
- Efficient and versatile in various levels of the following areas: o Security management
o Fire & safety procedures
o Asset protection
o Theft prevention and regulatory measures
o Hospitality security
o CCTV & surveillance
o Investigations aided by sting operations
o Presenter of security awareness courses
o Qualified group train the trainer
- A member of professional networks and abreast with the latest industrial standards
- Possess 14 years' experience as Head of Department overseeing a multitude of teams
Most Recent: Date: June 04 2009 - To Date (4 years plus)
Company: Bonnington Jumeirah Lakes Towers, Dubai UAE (Preopening & Opening Team)
Position Held: Security Manager (Head of Department)
In-charge of Security, Fire and Safety for a 40 floor; 480-roomed Hotel and Serviced Apartment 5 star property
Duties Undertaken: - Ensuring of adequate manning and recruiting for the security department
- Surveillance of areas through static security, patrolling and CCTV coverage & monitoring
- Preparing of policies & procedures aided by SOP's with projected execution and rolling out such disciplines across all levels of various departments
- Conducting a calendar of training courses within the security department as well to multiple other departments within the organization. Courses include areas related to security, fire & safety, evacuations, internally and externally
- Ensuring proper key & master key controls are in place with provided access control to all entrances and egress
- Implementation of an effective gate pass system with documentation and physical follow up on items in arrears through periodical reporting
- Accessing of fire hazardous and potential security risks by carrying out investigations, recording of complaints and statements aided by incident reports
- Being proactive in providing adequate and frequent coverage for vulnerable locations
- Single handedly preparing of rosters, vacation plans, monthly payroll, quarterly/annual appraisals and yearly budgets
- Attending daily briefings and conducting departmental meetings on monthly basis with minuted action points and monthly reports forwarded to management
- Conducting frequent training and development for all staff of the hotel ensuring high performance & standards
- Was successful in training and forming the First Aid team and the In-House Fire Brigade Team within five months of the soft opening consisting of 30 active members
- Providing the GM with vital information pertaining to all matters related to the hotel's security operations, EHS, and other concerns
- Has successfully trained and formed the in-house crisis management team to respond and meet the necessary requirements of any detrimental incident
Past History:
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