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Lhianne  de Jesus, Information Security Coordinator

Lhianne de Jesus

Information Security Coordinator·Alfardan Group

Qatar

Bachelor's degree, Computer Science

Work experience

Total years of experience: 10 years, 5 months

Information Security Coordinator

April 2022 - Present

Alfardan Group

Doha, Qatar

I found this job using Bayt.com

April 2022 - Present

*Direct reporting to the Infosec Department Head.
*In charged of safeguarding and implementing the security measurement, information and data across all business unit.
*Responsible for quarterly reconciliation (Qualys, Netskope and Crowdstrike)
*Preparing monthly report and monitoring of PowerDMARC, and Patch Management update verification.
*Daily monitoring of Data Leakage protection using
Netskope and Micrososft.

Company industry:
Corporate Management Office
Job role:
Information Technology

Project Coordinator

April 2020 - February 2022

Audio Visual Technology WLL

Doha, Qatar

April 2020 - February 2022

• Provide assistance to the Project and Operation, such as:
Tender/RFQ’s
 Responsible for tender receiving and application. Also, for
pre/post tender preparation and submission.
 Log all received tenders and RFQs in the system and provide
reference number.
 Download and saves all tender document/circulars received in the
system.
 Dissemination of received circulars/additional requirements to
design in-charge.
 Construction/preparation/submission of correspondence for
tender related request/circular clarifications.
 Coordinates to designer in-charge and to clients for required
documents/tender clarifications.
 Downloads technical data sheets if need as per BOQ.
 Assisting PD (Project Director) in drafting and issuance of project
proposals, RFP’s, tender, budgets and preliminary schedules.
On-going Projects
 Preparing/coordinates/submitting project plans, SD, material
submittals, method of statement, letters and related documents.
 Preparing submittal summary related to each project and update
consultants comment for each submittal.
 Issue progress/status reports to the Project Manager, team and
contractors.
 Conduct site survey and attend site/progress meetings.
 Preparing of hand-over documents prior to testing and
commissioning (OM, As-built drawing, warranty, letter, etc.)
• Maintain proper filing of documents in the project’s folder file (server).
• Controlling the in and out project document and correspondence.
• Maintain, control and update logs.
• Vendor registration application if requested.
• Others tasks, documentation and coordination requested by higher
Management.

Company industry:
Construction & Building
Job role:
Construction and Building

Administrative Assistant

June 2018 - April 2020

CSI, Commissioning Service WLL

Doha, Qatar

June 2018 - April 2020

Direct reporting to General and Operation Manager, assisting their administrative documents.
• Responsible for attendance and timesheet for the whole team in Qatar.
• Preparing employees profile and documents for Visa processing.
• Preparing Pre-Qualification document, Company Profile, offer letters, transmittal and other
documents that need for project and prospect projects.
• Controlling documents per project and other confidential documents.
• Assisting HR Manager and other Admin Assistant in different branches of the company.
• Acting as Accounting Assistant, preparing Petty Cash, Salary, and Project balance sheet.
• Responsible for office operations and assets.

Company industry:
Construction & Building
Job role:
Administration

IT Helpdesk

August 2013 - August 2013

HGST, a Western Digital Company

Philippines

August 2013 - August 2013

• In-charged to IT Helpdesk/Service Desk, provided first level support for customer, system incidents and request using basic technical and service knowledge (ServiceNow application).
• Performed initial diagnosis thru phone calls, remote access and frontal service/support
• Performed initial troubleshooting on MS office, OS (Windows and MAC), printer and hardware
• Installed software and hardware
• Provides Daily, Weekly and Monthly report for incidents and request tickets
• Timekeeping (PeopleSoft and Workday application)
• Processed company’s Work Instruction documentation
• Monitored DEMPA, office supply
• Monitored Continuous Improvement tickets in helpdesk
• Tested the following application prior to deployment: Servicenow, CCS and Manufacturing application

Company industry:
Industrial Production
Job role:
Information Technology

Call Center Agent

August 2012 - October 2012

2012 Philippines

August 2012 - October 2012

Provides Daily, Weekly and Monthly report for incidents and request tickets
• Timekeeping (PeopleSoft and Workday application)
• Processed company’s Work Instruction documentation
• Monitored DEMPA, office supply
• Monitored Continuous Improvement tickets in helpdesk
• Tested the following application prior to deployment: Servicenow, CCS and Manufacturing
application
Nov 2012 - April 2013 Philippines
Toshiba Information Equipment Phil. Inc. Quality Control (Inspector)
• Checked hard disk visually
• Get sample hard disk for testing
• Drop test
• Diagnostic test

Job role:
Customer Service and Call Center

IT Technician

August 2011 - July 2012

August 2011 - July 2012

Job role:
Information Technology

Service Crew

September 2007 - September 2008

September 2007 - September 2008

Jollibee Food Corporations

Job role:
Customer Service and Call Center

Education

Cavite State University

October 2019

October 2019

Bachelor's degree, Computer Science

Philippines

Skills

Qualys
Beginner
Qualys
Beginner
Microsoft 365
Expert
Microsoft 365
Expert
ACTIVE DIRECTORY
Beginner
ACTIVE DIRECTORY
Beginner
Netskope
Beginner
Netskope
Beginner
ITIL Process
Expert
ITIL Process
Expert
ServiceNow Ticketing System
Expert
ServiceNow Ticketing System
Expert
Software Testing
Intermediate
Software Testing
Intermediate
Aconex
Intermediate
Aconex
Intermediate
CrowdStrike
Beginner
CrowdStrike
Beginner
Zoho Book
Intermediate
Zoho Book
Intermediate
PowerDMARC
Beginner
PowerDMARC
Beginner

Training and Certifications

Certifications
MS-900 Microsoft Fundamentals
ITIL - IT Service Management