Liana M. Kouimtzi

Company industry: Imports / Food products
Job Role: Executive

Responsibilities:
- Collect information about customers of the different business units by coordinating with the business/stores managers and maintain and update the data bank of company’s customers.
- Collect and compile market intelligence on competitor services and prices to provide information to redefine sales strategies and pricing.
- Co-ordinate market research to assess the strategies and market penetration of the company’s products and services.
- Analyze the result of the research and provide feedback to the management.
- Assist General Manager in developing the advertising policy/plan for the company
- Make sales calls on specific customer segments depending on the products/services with an effort to promote the various products,
- Competitor analysis and updates
- Solicit customer feedback and communicate effectively to operations

GAC (GULF AGENCY COMPANY) Piraeus / Greece office
1998-2009 // Operations Executive - Executive Secretary to the CEO - ISO QMR for the Ship Agency Dept. - GAC World Cruise Team Member from March 2002 to July 2009
Responsibilities:

Executive Secretary post
 Secretarial Duties
 Office and Finance Administration
 Document Management
 Travel & VISA arrangements
 Events & Diary Management
 Attending daily and Board meetings providing high support to CEO

Operations Executive job activities
 Port cost pro-forma estimation // Statements of Facts-//Provisional of Accounts // Preparation & dispatch of Final Disbursements Accounts. Funds control, Statement of accounts closure.
 Following up & coordinating re vessel’s requirements and services
 Monthly |Quarterly | Annual Statistics

Experience in bunker fuels supply

Other multitasking activities
o Quality Assurance Representative/QMR of the Shipping Agency Dept for 4 consecutive years
o Data Entry System-local office administrator (GACagent)
o Occasionally I was required and successfully completed cargo documents (Bills of Lading & Cargo Manifests).
o Accompanied Marketing Manager in visits to Greek Shipping companies, to strengthen bonds with GAC and gain business of local Principals.
o Public Relations with Principal representatives
o Accompanying and assisting Crew officers, and ship’s Superintendents to their meetings/surveys when required.
o GAC org. Cruise Team member

GAC (GULF AGENCY COMPANY) Piraeus / Greece office
Post: Ship Agency- Operator- .
1993-1998 // Operations Dept - Executive Secretary to the CEO

Responsibilities: Full agency attendance of vessels, Check list, Crew and Operational Matters, Bunkering and stores, Follow up of requirements and accounts, Provisional and Disbursements A/C

Generally was occupied in the Marketing/Sales dept of the Greek representative of MISC (Malaysian Intl Corporation) container vessels line
Canvassing clients for import and export cargo to/from Greece.
Sending freight rate offers
Booking cargo into container units
Keeping daily contact with clients for cargo transportation update
Daily/weekly/monthly circulars with itinerary as well as ETA/ETD updates.

Secretarial duties, Custom and bank documents process with the local Custom Authorities, issue of invoices & D/As.