ليانا كفينا, Senior IT Project Manager and Scrum Master

ليانا كفينا

Senior IT Project Manager and Scrum Master

Injazat Data Systems at Core42

البلد
الإمارات العربية المتحدة - أبو ظبي
التعليم
ماجستير, Master's degree in software engineering- Persuading
الخبرات
21 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 11 أشهر

Senior IT Project Manager and Scrum Master في Injazat Data Systems at Core42
  • الإمارات العربية المتحدة - أبو ظبي
  • أشغل هذه الوظيفة منذ يناير 2021

• Delivered +40 diverse projects from January 2021 till present (June 2024)
• Project manage Advanced analytics and Power BI dashboard (over 15 dashboards)
• Project manage\Product manager - task automation and end-user productivity tool (action hero), using MS power automate and flow and integrate with MS teams and RPA (Robotic Process Automation)
• Scrum Master for Agile delivery and CI\CD of key automation platforms such as (CPQ, Salesforce, Oracle ERP, HRMS, SharePoint, Sitecore, Planview, timesheet, Coupa Procurement, CLM Contract Life Management System SirionOne and MuleSoft Integration)
• Program Manager for key Microsoft security projects (MFA Multi-Factor Implementation, Endpoint Manager Intune, SSO Single Sign-on- implementation, SSPR, VOIP and AVD Azure Virtual Implementation)
• Delivered vital marketing initiatives such as the Core42 Website revamp and Gitex portal implementation
• Project Management for the EA Enterprise Architecture rollout program, and the CPQ Implementation project
• Key champion and advanced user/ administrator of the Planview PPMPro, Leankit Agile Place, and project place

Key Projects:
• Azure Virtual Desktop Implementation (AVD)
• Action Hero - Phase 1
• Action Hero - Phase 2
• Al Markaz enhancement
• CaptivateIQ Sales Commission Software
• CLM Enhancements 2023
• CLM Implementation - Phase 2
• Cloud42 PlanView Implementation
• CMRO Enhancements
• Consolidation & EPM Implementation
• Core42 Website Revamp
• Coupa Enhancements 2023
• Coupa Improvements 2024
• CPQ & Salesforce Improvements 2023
• CPQ & Salesforce Improvements 2024
• CPQ Implementation - Phase 1
• CPQ Salesforce Implementation - Phase 2
• Data Advanced Analytics & BI - Phase I
• Data Advanced Analytics & BI - Phase 2
• Enterprise Architecture - Phase 2 - Rollout
• G42 Planview migration
• Integration with G42 HR
• Intune Endpoint Manager Implementation
• MFA global enrolment
• Microsoft 365 Security Program: MFA, SSPR and Cloud Identity Protection Project
• Microsoft 365 Security Program: Single Sign-On (SSO) Project
• Microsoft Security Program: Endpoint Management and Protection PoC (MDM| Intune)
• Microsoft Security Program: MS Teams VOIP
• GTM (Go-to-market) Service Catalogue Implementation
• Proposal Generation Tool PoC
• Ropotic Process Automation Implementation- Phase 1
• Ropotic Process Automation Implementation- Phase 2

Project Manager and Agile Business Analyst في UAE Government Federal - Insurance Authority
  • الإمارات العربية المتحدة - أبو ظبي
  • فبراير 2019 إلى يناير 2021

Senior Agile Business Analyst (BA)/acting as a Project Manager

• Responsible for the Agile business analysis lead of the legislation management projects and acting as a project manager with being the contact point of communication. • Improve business process by automation legislation department processes • Manage and prepare the products roadmap using the agile MoSCoW prioritization method; to meet the strategic management vision. • Gather requirements from the legislation projects’ product Owner with supporting the product owner in maintaining the product backlog and scheduling next release • Writing managed user stories, and product Backlog including epics & features, Sprint Backlog and deliverables by using TFS tool • Maintaining an agile requirement document ARD • Ensured effective implementation of agile process • Led daily stand-up meetings. • Identified and fixed program bugs, leading to a marked increase in customer satisfaction as measured by interviews. • Lead the UAT (User acceptance Testing) activities

Presales Manager & SME Financial Services/Head of Banking Solutions Department/Product Line Manager في OPTIMIZA
  • الأردن - عمان
  • يناير 2013 إلى أغسطس 2018

Key Achievements:
- Acknowledged for consistently maintaining GM% (Gross Margin Percentage) year over year by 800%, enhancing number of contracts by 120% since 2013 leading the banking solution department
- Innovated, designed, developed, managed and implemented the “AML Connect” Middleware product that generate goAML reports, which is one of the Anti-Money laundry primary standards in the banking sector the product is effectively implemented in 12 banks in Jordan, and was added to the company portfolio.

Key Responsibilities:
- Focus on development of strategic/ tactical pre-sales strategies for accomplishing growth and profitability for a leading system integration and management-consulting provider in MENA region.
- Function as trusted advisor to the Sales team, prospective clients and existing customers. Follow up with various support teams in implementing projects within SLA parameters.
- Manage presales activities including first class presentations/demos, pilots and proof of concepts as well as drafting appropriate technical and financial proposals.
- Coordinate with the sales team in enhancing revenue & profitability growth by providing guidance on winning sales strategies and innovative approaches based on specific customer requirements.
- Acquaint the sales & presales teams and generate awareness on product value proposition; render inputs on sales strategy, deal qualification, status reporting, solution presentation and response and preparation to request for proposals (RPFs).
- Guide development teams to align with the product roadmap as well as enhancing financial services products based on banking sector market requirements
- Design & maintain updated financial services products including technical write-ups and sales power point presentation. Render support to meetings with small to mid-sized business executives that meet industry target criteria.
- Coordinate with government regulators and the banks in applying UNODC goAML within the international deadlines that needed for FATF evaluation.
- Prepare and present various status reports for the senior management and other stakeholders to enable effective decision making

Major Projects:
- goAML “AML-Connect” for Palestine & Jordan -13 banks
- Core banking upgrade and implementation end to end
- Central Bank Reporting System- Offline Supervision System (OSS)
- File Processing System (FPS)
- Lottery/ Raffle Draw System
- Assets Provisioning and Client Risk Classifications
- Automated Clearing House (ACH)
- Human Resource Management System (HRMS) & Payroll
- Ideal Accountant Products

Business Analyst/ Project Manager في Ministry of water and Irrigation
  • الأردن - عمان
  • يناير 2002 إلى يناير 2013

Key Achievements:
- Raised government Excellency by participating in King Abdullah II Award for Excellence in Government Performance and Transparency teams, in addition to the E-Readiness teams.
- Developed custom solution for managing citizen lands in the Jordan Valley Authority. Rendered support to strategic direction and architectural deliverables associated with Ministry projects.
- Automated Human Resource main processes to utilize the HR employees efforts by 60%.

Key Responsibilities:
- Manage and direct projects to ensure achieving the desired goals.
- Rendered support to building systems capability to ascertain highest state of technical sophistication consistent with the organization’s needs and budget.
- Set up strategic partnership with vendors on obtaining best solutions based on government requirements. Assessed existing systems and business models for rendering technical expertise to develop solutions applicable to current business practices.
- Managed implementation of innovative and cost-effective software solutions including DMS E-Archiving Products, water systems WMIS, Labs Systems LIMS, Billing systems, Project Management, Legal Systems and HR.

الخلفية التعليمية

ماجستير, Master's degree in software engineering- Persuading
  • في Al-Zaytoonah Private University
  • ديسمبر 2024
دبلوم, Information Technology
  • في Al-Balqa Applied University
  • يونيو 2024

very good GPA

بكالوريوس, Computer Information Systems- CIS
  • في Al-Zaytoonah Private University
  • يونيو 2024

very good GPA

Specialties & Skills

Business Analysis
Agile Project Management
IT Project Management
Product Management
ACCOUNTABILITY
BUSINESS PROCESS
BILLING
CHANGE MANAGEMENT
INFRASTRUCTURE
MANAGEMENT
BILLING SYSTEMS
BUSINESS DEVELOPMENT
PLANNING
FORECASTING
Presales Management
Commercial Architecting / Estimation
Response to Customer RFPs
Team Building & Leadership
Systems Analysis and Design
Product Roadmap
Quality Assurance / Management
Financial Acumen, Budgeting
Business Catalyst
Requirement Gathering

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

العضويات

PMI
  • PMI Memebership - PMP Certified
  • September 2018

التدريب و الشهادات

Military Culture Training, 2000 (تدريب)
معهد التدريب:
.
Oracle Products: Oracle DB, PL/SQL, Oracle forms & reports (text mode to 11g), APEX (تدريب)
معهد التدريب:
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Java: Enterprise Edition, Standard Edition JSE, GUI Programming, Jasper Reports &Version Control SVN (تدريب)
معهد التدريب:
Prime Faces
PHP, MySQL (تدريب)
معهد التدريب:
.
VB6, VBA, VB Dot Net, C# (تدريب)
معهد التدريب:
.
Operating Systems: Windows Server & Unix experience (تدريب)
معهد التدريب:
.
Java Jasper Reports & Version Control (SVN) (تدريب)
معهد التدريب:
Final Solutions, 2013
Kaspersky Endpoint Security 8 for Windows (تدريب)
معهد التدريب:
OFFTEC, 2012
Java Standard Edition & Java Enterprise Edition, JEE (تدريب)
معهد التدريب:
Final Solutions, 2012
6236: Implementing and Maintaining Microsoft SQL Server 2008 Reporting Services (تدريب)
معهد التدريب:
Optimiza/ Microsoft, 2012
Investment Plan Financial Model (تدريب)
معهد التدريب:
USAID- Institutional Support and Strengthing Program –ISSP, 2012
R12 Oracle HRMS Implement and Use Fast Formula (تدريب)
معهد التدريب:
Savvytek Academy, 2012
R12 Oracle General Ledger Management Fundamentals (تدريب)
معهد التدريب:
Savvytek Academy, 2012
R12 Oracle HRMS System Administration Fundamentals (تدريب)
معهد التدريب:
Savvytek Academy, 2012
Managerial and Behavioral Competencies (تدريب)
معهد التدريب:
SCOPI- Strategic Center for Organizational Performance Improvement, 2011
Microsoft® Certified IT Professional – MCITP: SharePoint ® 2010, Administrator (الشهادة)
Microsoft® Certified Technology Specialist – MCTS: SharePoint ® 2010, Configuration (الشهادة)
SharePoint 2010 Maintenace, Administration & Development (تدريب)
معهد التدريب:
Microsoft, 2010
X7 water billing system (تدريب)
معهد التدريب:
GFI- Adelior France, 2010
Communication skills & Cross Gender Communication (تدريب)
معهد التدريب:
USAID, 2010
Oracle Database 10g: New Features Overview Seminar Ed2 (تدريب)
معهد التدريب:
Compubase International, 2010
English Teaching Program: Integrated Skills Levels(3A,3B,4A) (تدريب)
معهد التدريب:
American Embassy Amman, 2010
ArcGIS 9.2 (تدريب)
معهد التدريب:
Jordan Valley Authority, 2009
Java Web Standards I (تدريب)
معهد التدريب:
Falcons Training & Consultation center, 2009
Java GUI Programming & Java Foundation (تدريب)
معهد التدريب:
Falcons Training & Consultation center,2008
PHP & MySQL (تدريب)
معهد التدريب:
Falcons Training & Consultation center, 2008
King Abdullah II Award for Excellence in Government, King Abdullah II Center for Excellence, 2008 (الشهادة)
Cambridge Diploma in IT Skills, ITAG- Talal Abu-Ghazaleh & Co. International, 2008 (الشهادة)
Oracle DBA/PLSQL/forms/reports (تدريب)
معهد التدريب:
National Training Center, 2002

الهوايات

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