Liezyl Galan

Communicate all relevant information concerning next steps and timelines to the Client’s and
Vendor.
• Update the company database with relevant notes and necessary documentation in ALPHA - PHE
software.
• Follow-up on jobs in the working queue to ensure the job is being moved forward as quickly and
efficiently as possible.
• Coordinate with internal resources to develop closure plans and work completion.
• Organize and coordinate tasks so that services are rendered, and reports and samples are
submitted, in a timely manner.
• Verify and communicate the results obtained, and to make the entries into the appropriate
correspondence to ensure the validity and traceability of the information.
• Ensure smooth transition of contracts by working with affiliates and customers to keep
customer satisfaction and productivity high during operational changes.
• Tracking all the Inspector’s manpower daily activity.
• Reply / Sending daily emails. (Keep monitored)
• Track all the transactions from Client query and coordinating with all Vendors associated.
• Reviewed Inspection Report and coordinate with Client and Subvendor once Inspection done.
• Attending as Proctor in relevant to IADC examination.

Organize & maintain Line Manager appointment & meeting.
 Greet visitors and determine whether they should be given access to specific individuals, especially with
the CEO.
 Calling Local and International, Answer, screen and forward any incoming phone calls while providing
basic information when needed in a professional manner.
 Receive and sort daily mail / deliveries / couriers (FedEx, DHL, OCS, TNT etc.)
 Maintain security by following procedures and controlling access (monitor logbook, meeting room
schedules).
 Open, sort and distribute incoming correspondence (Credit Invoice, Contract, Debit Note from Insurance
Co. or any relevance documents for the company).
 Establishing stationary requirements monthly and to make purchase order.
 Maintains and updates client database, secures confidential files and forwards documents to appropriate
recipients.
 Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
 Maintain security by following procedures and controlling access (monitor logbook, Meeting room
schedules).
 Responsible for performing a variety of administrative duties such as monthly attendance of store
branches.
 Providing support to managers and employees and assisting in daily office routine jobs.
 Handling LC files to take care the shipping documents accordingly, Sending Packing List and Mill Test
Certificate to each of every Store Branches and giving updates of the Shipment E.T.A.
 Arrange and send clearance documents for shipping materials which are transported by sea.
 Coordinate with the Shipping Agent/Freight forwarder to monitor the Cargo Arrival of shipment.
 Making a Letter of Reserve, Container Release Guarantee and Letter of Damage upon the shipment
unloaded.
 Coordinate with Marine Insurance Company, Freight forwarder and Independent surveyor once Damage
materials has been unloaded.
 Maintain confidentiality & sensitivity information of company in accordance with the policies and procedure

• Responsible for keeping personnel files as systematized according to the instructions.
• Coordinate and administer on the system requirement for the process of performance -management.
• Administer all HR-related documentation such as employment offers & contracts.
• Supervise all the procedures related to the staff residency, Health Card, Baladiya and Passport validity.
• Ensure that all employees files and HR system data is maintained and updated.
• Prepare reports to higher management, Execute all tasks assigned by Administration Manager.
• Screening of applications, according to the requirements or position applied and handed over to HR Manager for interview.
• Calling applicant for schedule interview.
• Assist the HR-Manager in conducting orientation for newly hire staff.

• Making daily reconciliation including Department sales report, financial sales report and cashier’s shortages and overage.
• Transacts Refund & Exchange as per customer request.
• Submit weekly and monthly report to Finance Dept.
• Make entries for all the transactions daily and balance the Sales and Cashiers transaction report.
• Maintains records through filing, retrieval, retention, storage, compilation, coding and updating.
• Conduct direct spot- check with the Cashiers.
• Handling over remittances of the Cahiers as per actual denominations mentioned in the cashier’s summary (cash, credits & gift voucher).
• Coordinate and solve customer’s query and discrepancy regarding credit/debit cards and wrong tender of cashier’s.
• Monitor and Supervise Cashier’s transaction.
• Rendering Bank Deposit at the end of the shift. Checks Daily Bank Deposit statement and submit to
• Finance Dept.
• Preparing/Deposit Daily Cash Sales to the Bank.
• Arrange the Cash changed Bills and Coins and Counting once receive from the Bank.
• Customer Service and Front - End (Cashiers) Supervisory.
• Resolve customer complaints.
• Keeping the vault safety lock and cash office secured.