Manager IT & Systems
Al Hassan Group of Companies
Total years of experience :22 years, 0 Months
Leading culturally diverse IT team across multiple technology and functional areas; directing business and IT project portfolios, balancing resources, demand, opportunity, ROI and risk
Monitoring multiple projects from conceptualization and visualization to technology mapping and final execution of projects; steering the procurement, maintainenace and upgradation of hardware (servers, desktop, laptops and mobile) devices, network and software as per the new technology standards
Delivering large-scale, complex programs with a focus on technology transformation; collaborating with leadership teams to evaluate technology challenges; managing IT Assets (physical & digital), real time data protection and disaster management
Spearheading planning & budgeting of IT Infrastructure Operations, control of operational and capital costs, technology implementation, transition and service delivery
Administering the delivery objectives program and achieving the targeted delivery criteria, including quality, timeliness of deliverables and other KPIs (SLA metrics, TTR, time to resolve & number of issues escalated) as dictated by program and employee objectives
Directing technology planning and strategy development, leadership and implementation, business and operational transformation execution, business solution delivery, and business development
Standardizing the quality of the overall project and operations by meeting the coding standards and conducting the unit testing before reaching the testing phase; performing the automation testing for mobile technology after successful proof of concept
Heading resource requirements and multiple resourcing/delivery models, including resources to be working in-house or at the client site; collaborating with internal stakeholders for Quality, Training, Joining and Exit Formalities of resources and Project Control Office (PCO)
Highlights:
Managed procurement and implementation of ERPs & solutions for the group companies like Fusion, Oracle, Orion, Ramco HCM, E+P LFS WMS, CRM Wrench Engineering DMS
Ensured that Service Level Agreement (SLA) and AMC are met with all vendors and service provides like Google, Microsoft, Oracle, IBM and Ramco, E+P, Dell and HP
Drove IT Strategy, operational excellence and enhanced customer experience of hardware, software and services solutions
Steered the procurement, implementation and controlling servers (VMware), NetApps backups, LAN, Wi-Fi, hardware, firewall (SONICWALL) and mobile devices as per company requirements & market standards
People Leadership: Steered more than XX (mention) member team; directed productive large cross-functional teams using interactive and motivational leadership that spurs people to willingly give 100% effort and loyalty; managed onshore/offshore (number) support team members and an offshore team of 18 members
Operations administered Human Resource, Accounting, Project Management, Development, Infrastructure, Quality Assurance and Real time MIS Reporting
Highlights:
Worked as ERP (SAP, Oracle EBS) and IT Application Implementation and Administration In-charge
Led the implementation of SAP with different modules like FI, CO, PP, MM, SD, PM & QM for the entire group company as client Project Leader
Steered Business Processing and Process Automation, IT Support Desk Management, MIS Preparations and Department Budgeting in the organization
Spearheaded the implementation of Adrenalin HCM, Income Tax and VAT Policies
Steered the implementation of ERP, IT and E-commerce solution to different clients in different locations and in different companies such as Cello Int., Wimplast Ltd., Reddy Co. Ltd. and Varun Group
Worked as Leader and Implementation Manager for ERP & IT solutions
MBA