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LIKHAN  SHAIKH, Supervisor

LIKHAN SHAIKH

Supervisor·Vojon Roshik restaurant

Saudi Arabia

Bachelor's degree, Art And Communication

Work experience

Total years of experience: 6 years, 1 months

Supervisor

March 2025 - April 2025

Vojon Roshik restaurant

Dhaka, Bangladesh

March 2025 - April 2025

Supervised dily operations, enhancing customer service and team effectiveness. Managed employee
schedules and monitored sevice quality, aligning with company standards. Ensured compliance with heslh
regulations and contributed to operational reporting.
+ Elevated srvi efficiency via eflctive staff oversight.
+ Sustained high custome satisfction tings.
+ Supported training iiitives for new team members
+ Facilitated smooth operations during peak hours.
Oversee daily restaurant operations, supervising staf o ensure exception customer service in fast-paced
cnvironment. Coordinate team activities to uphold oprotional ficiency, food quality, and customer
satisfaction. upervise daily operations and evaluat staff performance
Ensure superior custome servi and food quality siandards,
Manage employee schedules and shift assignments.
Resolve customer complaints and operations sss flectvely,
Monitor inventory level and coordinate stock requirements
Ensure compliance wih hal and safety regulations
Prepare operational and als reports daly.
Enhanced team productivity through ffcive supervision.
Achieved high customer stisaction during peak hours.
Supported sining and onbosding of new cployecs.
Facilitated smooth operations by ensuring adherence 0 procedures.
Delivered profesional, friendly service in busy caf sting. Took orders served od and beverages, and
ensured customer satisfaction while upholding clcanlincss and hospitality standards,
+ Greed customers and asisted with men selections.
+ Took food and beverage orders accuraely.
+ Served food and drinks promply
and profesionaly.
+ Maintained high sevice quality dring peak hours.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Supervisor

February 2021 - March 2024

Albaike Restaurant

Riyadh, Saudi Arabia

February 2021 - March 2024

AlBaik Restaurant, Saudi Arabia
Supervisor

Responsible for overseeing daily restaurant operations, supervising staff, and ensuring excellent customer service in a fast-paced environment. Coordinated team activities to maintain operational efficiency, food quality, and customer satisfaction.

Main Responsibilities:

- Supervising daily restaurant operations and staff performance.
- Ensuring high standards of customer service and food quality.
- Managing employee schedules, attendance, and shift assignments.
- Handling customer complaints and resolving operational issues.
- Monitoring inventory levels and coordinating stock requirements.
- Ensuring compliance with hygiene, health, and safety regulations.
- Preparing daily operational and sales reports.

Main Achievements:

- Improved team productivity through effective supervision and training.
- Maintained high customer satisfaction standards during peak hours.
- Assisted in training and onboarding new employees.
- Contributed to smooth restaurant operations by ensuring compliance with company procedures.

Reason for Leaving:
Seeking career growth and new professional opportunities.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Waiter

October 2017 - June 2020

Cafly Star

Dhaka, Bangladesh

October 2017 - June 2020

Cafe Star,
Waiter

Provided professional and friendly customer service in a busy café environment. Responsible for taking orders, serving food and beverages, and ensuring customer satisfaction while maintaining high standards of cleanliness and hospitality.

Main Responsibilities:

- Greeting customers and assisting with menu selections.
- Taking food and beverage orders accurately.
- Serving food and drinks in a timely and professional manner.
- Ensuring customer satisfaction throughout the dining experience.
- Handling customer inquiries and resolving minor issues.
- Maintaining cleanliness of dining areas and service stations.
- Coordinating with kitchen staff to ensure efficient service.
- Processing bills and handling payments when required.

Main Achievements:

- Consistently received positive feedback from customers.
- Contributed to a welcoming and customer-friendly environment.
- Maintained service quality during busy periods.
- Assisted in training new team members on service standards.

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

Bangladesh University

December 2025

December 2025

Bachelor's degree, Art And Communication

Bangladesh

GPA (point): 2.98 out of 4

GPA (point): 2.98 out of 4

Skills

COMPLIANCE MANAGEMENT
Intermediate
COMPLIANCE MANAGEMENT
Intermediate
CONTRACT NEGOTIATION
Intermediate
CONTRACT NEGOTIATION
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
INSTRUCTING
Intermediate
INSTRUCTING
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONAL REPORTING
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate

Languages

English

Expert

Arabic

Intermediate

Hindi

Expert

Urdu

Expert

Hobbies and interests

Learning new skills, teamwork, communication, and self-development.

Good performance in teamwork and customer handling Learned and applied new skills quickly in job roles