Liliana Cipolla

• Built and maintained relationships with 10+ international partner organisations, ensuring smooth collaboration and project
success
◦ Developed and submitted competitive project proposals, securing new EU project funding
◦ Prepared persuasive
presentations and proposals for EU projects and tenders, effectively communicating project value to stakeholders
◦
Monitored project performance and produced accurate reporting, enhancing decision-making for senior management
◦
Supervised and mentored a multicultural team and interns, fostering collaboration and professional growth
◦ Implemented
process improvements to streamline workflows and optimize administrative efficiency.

• Conducted group and one-to-one courses from level A1 to C2, adapting methods to diverse learner needs
◦ Administered
placement tests and conversation courses, enhancing student engagement and learning outcomes
◦ Developed cross-cultural
communication skills, liaising with students and staff from multiple nationalities.

• Planned and delivered language lessons, coordinated curriculum schedules, and maintained comprehensive student
records
◦ Prepared final reports and meeting minutes, ensuring accurate documentation for institutional review
◦
Strengthened programme delivery and people management capabilities within a multicultural educational setting.