Assistant Manager-Accounts Receivable
Middle East Business Solutions
Total years of experience :9 years, 10 Months
April '08- Till date with Middle East Business Solutions as Assistant Manager-Accounts Receivable
⌘ Successfully managed a portfolio worth 5 Million Dollars with 40 Active Customers; worked on unapplied cash and unapplied credits.
⌘ Interface between Clients and MEBS: Coordinate and ensure that accurate invoices are sent to Clients in a timely manner and all payments are received within the credit terms.
⌘ Send out Quotes to Clients and follow up to obtain a purchase order.
⌘ Prepare invoices and credit memos.
⌘ Worked on small dollar write off.
⌘ Reduced unapplied cash and credit
⌘ Prepare monthly collection plan and ensure the payments are received as projected.
⌘ Efficiently prepared and submitted various reports; Debtors report, Credit memo report, Actual Vs projected collection report, Financial report checklist to the Financial Controller and the Directors on weekly basis.
⌘ As a project coordinator, successfully handled the ERP implementation.
⌘ Bagged the following Appreciations: o Certificate of appreciation for excellent customer service from Rockwell Collins.
o Received a cash bonus from DSCI for excellent customer service.
o Received gifts from various Clients as a token of appreciation for excellent customer service.
o Received Appreciation Emails from Clients and Management.
Nov '04-Dec '07 with Honeywell Technology Solutions Lab as a Sr. Credit Analyst
⌘ Successfully managed a portfolio worth 2 Million Dollars with 1500 Active Customers; worked on unapplied cash and unapplied credits
⌘ Distinctively being trained as Six Sigma Green Belt
⌘ Played a key role in a project execution thus reducing 180+ past due which helped us achieve team metrics.
⌘ Worked on small dollar write off.
⌘ Reduced unapplied cash and credit.
⌘ Handled Hot Ticket Sop; effectively made a SOP for Hot ticket which streamlined the process of hot ticket and the procedure is fellow by the entire team in Bangalore, Melville, Canada.
⌘ Efficiently worked on the various tools/applications viz. Adonis (mainframe); E-receivables; Doms (Dell order management system), Quick Book.
⌘ Bagged the following Awards/ Appreciations: o Spot Awards- for reducing 180+ bucket by 32% and past due percentage by 17%.
o Spot Award- for reducing past due percentage by 25% and 180+ buckets by 15%.
o Spot Award- for reducing 180+ buckets by 75%.
o Spot Award- for reducing past due percentage by 4.77%.
o 3 Spot Awards (for being among the 5 least past due percentage across Melville, Bangalore, Tempe and Canada)
o 3 Spot Awards (for being among the 10 least past due percentage across Melville, Bangalore, Tempe and Canada)
o 3 Bravo Awards (for reducing the past due percentage, unapplied cash and 180+ bucket)
o Received a Lot of Appreciations from Clients, Customers and Team Manager.
o Been the only person in Bangalore to be among the 10 least past due percentage across Melville, Bangalore, Tempe and Canada
Jun '03-Oct '04 with Dell International Services as a Senior Process Associate
Streamlining orders from entries to production; customer portfolio management; re-entering cancelled orders and putting them back in the queue; collating and maintaining metrics; conducting quality review for the Team and the new members.
⌘ Successfully conducted trainings for the New Colleagues.
⌘ Supervised all the projects of the team efficiently; completed cross training in inbound calls.
⌘ Felicitated with the nomination for the Star of the Month on numerous occasions; for the Star of the Quarter.
⌘ Bagged Rising Star of the Fortnight; Beyond and Above Expectation Award.
B.Com from Mount Carmel College in 2003. IT CREDENTIALS: Well versed with Windows, Ms-Word, Excel and PowerPoint.