lily tamirat, Dubai Holding Groups as Sales associate

lily tamirat

Dubai Holding Groups as Sales associate

dubai holding group

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, reservation and ticketing
Experience
5 years, 2 Months

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Work Experience

Total years of experience :5 years, 2 Months

Dubai Holding Groups as Sales associate at dubai holding group
  • United Arab Emirates - Abu Dhabi
  • April 2011 to May 2013

this institute. My 1- At Present Worked at Women's Secret- In Marina Mall- For
strengths lie in my Dubai Holding Groups as Sales associate from the year 2011.
ability to adjust and Dealing with the customer directly, answering their enquiry
adapt to diverse and and ensure that they are satisfied, excellent telephone
dynamic manner.
environments. Having the ability of an organization to constantly and
Addis Ababa Ethiopia consistently exceed the customer's expectations.
Improving customer service involves making a commitment to learning what our customers' needs and wants are, and
developing action plans that implement customer friendly
processes.
Working in a group and co operative with the sales team.
Monitoring expenditure, analyzing cost trends & preparing
monthly cost reports & forecasts to the Managements.
Preparation of daily transaction of every shift

PROFESSIONAL EXPERIENCE IN Ethiopia

customer service at Dubai holding group
  • United Arab Emirates - Abu Dhabi
  • April 2011 to March 2013

assisting customers, greeting them and ask what they want and serve them, handling cash as a cashier, checking items and replenishing.

sales assistant at dubai holding group
  • United Arab Emirates - Abu Dhabi
  • April 2011 to March 2013

assisting customers throughout their needs

Promoter at ethiopian air line duty free
  • Ethiopia
  • January 2007 to December 2009

3-Worked at Addis Ababa duty Free shop as Promoter & customer service from the year 2007 - 2009.
Support & motivate the team towards excellent customer service
Support the sales manager in communication and implementing any new
working practice.
Attend to customer requirement & monitor performances of standard
Taking personal responsibilities for listening & anticipating
1 of 2
Skill on both Social and professional level.
A good team player able to relate to people with diverse Cultural background in a
variety of contexts.
Hard working Focused and responsible with very good Organizational ability.

Education

Diploma, reservation and ticketing
  • at ethiopian air lines
  • March 2012

Am high school graduated and i have certificate from ethiopian air lines aviation service in reservation and ticketing.

Specialties & Skills

Promoting
Teamwork
Customer Service
Flexible Working
Fast Learning
ANSWERING
AS SALES
ASSOCIATE
CUSTOMER SERVICE
FORECASTS
SALES MANAGER
TEAM PLAYER
THE SALES
sales assistant

Languages

Amharic
Expert
Arabic
Intermediate
English
Expert

Training and Certifications

galilio (Certificate)
Date Attended:
March 2011
Valid Until:
March 2012