Adminstration officer
Newberg Capital
Total years of experience :9 years, 0 Months
Administration Officer December 1st, 2019 - Present
• Take charge of the full recruitment process, including search and source of potential applicants, interview processes & selection of the suitable candidate based on interview feedback.
• Assist and support HR processes and operations
• support both external and internal stakeholders through accurate reporting
• Handle all administrative requests and inquiries across the company through effective response to ensure solving issues efficiently.
• Prepare meeting agendas and take minutes of meetings.
• Manage databases, document processes and systems implement.
• Prepare daily reports regarding office requirements and purchases.
• Prepare daily reports for the finance department regarding European, American, and Gulf stock market performance.
Workplace Lead to Kuwait office, October 24th, 2021- Present
• Take charge of orientation and onboarding new joiners.
• Fully responsible for Internship Programs.
• review and update benefits enrollment of 55 headcount.
• keep our online workplace updated to Deliveroo latest benefits, values, payroll dates and office information.
• Offboarding members, make sure to collect company assets.
• Perform budget management tasks such as preparing annual budgets for team events and CSR.
• plan and organize quarterly team and CSR events
• Vendor & Budget Management - deal with a group of large numbers of suppliers, make sure they’re paid on time and get the best value from the contract by using Procurement systems.
• ensure pleasant stay for visitors from visa issuance, flight and hotel booking..etc
• Health, Safety and Wellbeing :Take a proactive approach to risk management. make sure that all staff and managers are aware of their responsibilities, Facility meets local statutory regulations.
Achievements
✓ Successfully created a full process of Rotation Across Functions Interns Program and was implemented in partnership with Loyac as a part of Deliveroo CSR .
✓ Successfully organized +10 team and charity events
3+ years of experience in clinic management including marketing, accounting, and human resources in the YK clinics group.
• Handled 2500+ client’s requirements & demands in terms of their medical needs, satisfaction level, service delivery.
• Supervised over 15 clinic staff including (doctors, nurses, marketing representatives, receptionists to deliver proper services that fulfill customer requirements.
• Single-handedly coordinated with 15+ vendors to provide medical equipment, services & marketing services.
• Managed the clinic's financial activities in terms of (staff payroll, purchase orders, purchase requisitions,
• Used a wide variety of marketing tools to boost the number of clients and to exceed monthly sales goals such as social media (Instagram, Snapchat).
• Conducted performance evaluation, analysis & escalation to top management to the clinic’s operating staff.
• Implemented an efficient recruitment process in relation to selection of potential candidates, interview process & initiation of job descriptions.
1+ Years of experience in handling customer requirements, handling patients’ schedules, inquiries, complaints & payments.
• Acted as a call center for the clinic, arranged appointments in coordination with the clinic team.
• Responded to patient inquiries about billing, procedures, policies, and available services.
• Greeted patients in a friendly, professional manner to the clinic’s premises.
• Defining the characteristics and features of the products and services to the patients.
• Represented the clinic in several events and medical conferences.
• Handled the clinic’s logistics in terms of receipt of equipment & medical services