لينا Abutarbush

• Developed and maintained custom workflows, plugins, and UI enhancements for Microsoft
Dynamics 365 CRM.
• Created PowerApps Component Framework (PCF) controls to deliver tailored user interface
functionality.
• Customized entities, forms, views, and dashboards to meet business process needs.
• Built web resources using HTML, CSS, and JavaScript for CRM form behavior and styling.
• Leveraged Ribbon Workbench to modify command bars and improve CRM usability.
• Collaborated with clients to understand their requirements and translated them into CRM
solutions.
• Resolved day-to-day production issues and provided technical support for live CRM
environments.
• Authored technical documentation for implemented solutions and supported quality assurance
efforts.

• Assessed students’ academic levels and identified learning gaps to create targeted improvement plans.
• Provided exam preparation, homework assistance, and revision support across multiple subjects.
• Used varied teaching methods and educational resources to accommodate different learning styles.
• Communicated regularly with parents to discuss progress, challenges, and recommendations.
• Helped students develop effective study habits, time management, and organizational skills.
• Maintained a positive and supportive learning environment to boost student motivation and confidence.
• Adapted lesson pacing and content based on student performance and feedback.
• Supported students in meeting curriculum requirements and improving overall academic outcomes.

• Provided academic tutoring in English, Arabic, and core subjects to a sixth-grade American
expat student in Amman.
• Prepared personalized lesson plans and delivered regular instruction four days a week, fostering
consistent academic progress.

• Supported Dynamics 365 CRM and Power Platform initiatives through configuration, form
customization, and testing.
• Contributed to requirement analysis, system documentation, and solution implementation under
senior developer guidance.