لينا عكر

Completing administrative tasks Coordination Answering Calls - Managing Reservations (Servme) Handling Cashier Tasks, Worked with Omega Solved POS related problems Worked with Power point -Word - Excel - Acrobat Responsible for Stock Organizing paper work - and all ofice related tasks

Delegating job roles for the host team. Taking reservations and adjust on system (Servme), making sure there is no overbooking Greeting customers and make sure host team take them to the right tables. Follow up on customer satisfaction in terms of Atmosphere and Service. having a CRM role, by keeping Data base of customers and make sure to follow up by personalized phone call. Handling customer`s complaints and solving them on the spot with the assistance of the General Manager Handling Event Calendar and fixing schedules accordingly.

Concrete Administrative assistant and accountant. Managed everything in the ofice Worked with Word, and Excel. Responded to customers e-mails and phone calls and helped in the sales department.

Answering all incoming calls / emails, faxes and re-routing them to relevant parties. Meeting and greeting visitors ensuring they are signed in and inducted Opening, distributing, collecting and taking the post. General administration duties, photocopying, filling etc. Dealing with any inquiries at the reception. Data entry onto internal systems. Assisting the installation team in filling in the general action sheets application when required. Reporting any problems to the ofice manager. Dealing with car park requests and hospitality requirements.