Human Resources Department - Training Assistant
Bank Of Beirut
Total years of experience :12 years, 4 Months
- Keep records of attendance, reasons of absenteeism and feedback on trainings
- Upload training with necessary info on the Academy’s calendar
- Follow up on email problems when assigning e-learning courses for employees
- Coordinate with bank contact people in the in-branch training centers
- Visit in-branch training centers to check on trainees when necessary
- Reserve venues for outside trainings; arrange travel & accommodations for foreign
trainers & guests during international week
- Answer questions about training sessions & summarize data into charts
- Follow up on maintenance and IT issues with the relevant departments
1- HR and Payroll activities for over 1, 200 managers and employees:
- Handled Day-to-day personnel and payroll on ORACLE HRIS including data entry of new hires applications
- Recorded the employees’ personal loans and other deductions and benefits.
- Made payment orders related to the employees’ benefits (education assistance, bonuses…)
- Recommended and assisted in the implementation of goals and objectives
- Planned, prioritized, assigned, supervised & reviewed the work of administrative support staff; Established schedule and methods for office operations
2- Travel Logistics Management:
Prepared itineraries; made domestic and foreign travel arrangements
3- Office Management: for consumer goods manufacturer (2 plants, 15 Pain d’Or outlets, distribution fleet of 200 trucks, main kitchen and main warehouse)
- Recruitment activities (contact with applicants, recorded and maintained completed candidates database, monitored and advertised vacancies including preparing format, schedule and invoices
- Scheduled appointments, interviewing applicants and making proper referrals, prepared material and made arrangements for meetings as required, monitored office supplies
- Prepared responses to the correspondence including payment orders (personal loans, bonuses, NSSF contributions, and End of Service closing account)
- Prepared contracts and agreements including covering letters, memos, and other documents
- Prepared letters and recorded validity of Visa and work permits for FOREIGN Workers
- Tracked expenses claims and prepared expenses reports for utilities Bills (recorded info on detailed list and comparative table)
- Entered attendance hours on PIMS Payroll software program after reviewed and screened timecards for calculating, coding, and errors
- Mail Register: Opened, sorted, recorded, and distributed incoming correspondence, including faxes and emails; Managed corporate documents, records, and reports files
Responded to inquiries about products to handle and resolve complaints (billing and returned items) according to guidelines established by the company
Assisted sales staff with questions on transactions and billing