Linah Ayed, Operations Governance Officer

Linah Ayed

Operations Governance Officer

Saudi National Bank - SNB

Location
Saudi Arabia - Jeddah
Education
Bachelor's degree, Psychology
Experience
11 years, 3 Months

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Work Experience

Total years of experience :11 years, 3 Months

Operations Governance Officer at Saudi National Bank - SNB
  • Saudi Arabia - Jeddah
  • My current job since May 2020

• Timely closure of all internal findings (Audit, Compliance, Operations Risk & Shariah) and external findings (Saudi Central Bank findings).
• Provide guidance and support to the overall division under Wholesale Operations and to monitor the action plans/progress to ensure proper resolution for all findings.
• Assessment and evaluation on related policies and procedures.
• Manage the development and maintenance of product program for related products.
• Monitor Non-moving Accounts for all SNB.

Platform Assistant at National Commercial Bank - Alahli NCB
  • Saudi Arabia - Jeddah
  • April 2018 to May 2020

• Assisted Relationship Managers in day to day operations within Institutional Banking Division clients.
• Responsible for executing loans, track local & international transactions, account management within Institutional Banking Division clients and within Wholesale Operations.

Customer Service Representative at National Commercial Bank - Alahli NCB
  • Saudi Arabia - Jeddah
  • February 2016 to March 2018

• Assisted senior consultants with project creation and planning to ensure that the projects stayed in line with the given proposals.
• Ensure client’s satisfactions of new corporate products for Small & Medium Enterprises.
• Market Islamic facilities aimed at Small & Medium Enterprises.

Retail Call Center Agent at National Commercial Bank - Alahli NCB
  • Saudi Arabia - Jeddah
  • March 2013 to February 2016

• Worked as a Marketing agent promoting a wide variety of Retail Banking products.
• Worked as a Survey agent to insure client’s satisfaction of Retail Banking products

Education

Bachelor's degree, Psychology
  • at King Abdulaziz University
  • June 2015

Worked at NCB while studying for my bachelor degree

Specialties & Skills

Banking
Retail Banking
Client Handling
Corporate Operations
portfolio management
retail banking
marketing
problem solving
negotiation
operation
accounting
teamwork

Languages

Arabic
Native Speaker
English
Expert

Hobbies

  • Travel & Yoga
  • Travel, photography and pets