Linda Zouatine, Sales supervisor ..showroom in charge

Linda Zouatine

Sales supervisor ..showroom in charge

RENAULT – Saleh Al Hamad Al Mana Co

Location
Qatar - Doha
Education
Bachelor's degree, Commerce and Applied Economics
Experience
19 years, 8 Months

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Work Experience

Total years of experience :19 years, 8 Months

Sales supervisor ..showroom in charge at RENAULT – Saleh Al Hamad Al Mana Co
  • Qatar - Doha
  • My current job since March 2011

Improve team work quality in high level.
•Develops relationships with new and existing customers and provides information to maximize sales volume.
•Implemented customer satisfaction procedures and dealt with customer issues.
• Trained new sales staff and provided weekly feedback to all staff members.
• Maintained updated database on all available vehicles.
• Worked with customers to arrange for financing options.
Approved vehicle discounts and promotional efforts.
• Assisted customers and responded to customer questions.
•Attended periodic sales meetings and met weekly with sales staff.
•Forecasting sales,
•Maintaining vehicle inventory

Team leader at health Insurance-CASNOS The National Social Security health insurance (Algeria )
  • Algeria - Oran
  • May 2008 to May 2010

Customize insurance programs to suit individual customers, often covering a variety of risks.
•Confer with clients to obtain and provide information when claims are made on a policy.
•Develop marketing strategies to compete with other individuals or companies who sell insurance.
•Contact underwriter and submit forms to obtain binder coverage.
•Plan and oversee incorporation of insurance program into bookkeeping system of company.
•Select company that offers type of coverage requested by client to underwrite policy.
•Monitor insurance claims to ensure they are settled equitably for both the client and the insurer.
•Provide social benefits to the customer in individual drug and medical procedures. Accompanying thermal cure.
•Allow the insured with chronic diseases to benefit from a total coverage of medical expenses
•Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms.
•Calculate premiums and establish payment method.
•Interview prospective clients to obtain data about their financial resources and needs, the
•Physical condition of the person or property to be insured, and to discuss any existing coverage.
•Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
•Perform administrative tasks, such as maintaining records and handling policy renewals.
•Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Sales Manager at RENAULT_ Algeri
  • April 2005 to March 2008

Set the overall direction of the company, managing all aspects of daily operations, including logistics, sales, marketing, advertising, administration, and finances.
•Supervised the hiring, training, and supervision of all sales personnel, including sales managers, finance managers, and sales representatives; administered the necessary disciplinary action based on performance evaluation results.
•Facilitate daily sales meeting with sales team to plan activities, objectives, reviews, and analyses.
•Well-respected and vision-driven leader, building and motivating top-performing teams toward successful attainment of target goals.
•Possess organizational, communication, and problem-solving skills, providing business intelligence-based solutions to address clients’ concerns
• Gave final approval on all sales, trade-ins, financing, and credit arrangements that ensured successful sales and profitability for the company.
•Projected sales and established internal support for the team to achieve projected sales goals.
•Launched and promoted new products successfully and increased customer awareness.

•Team leaders at. RENAULT _Algeria

Retail Sales Manager at sarl bab al hadid renault
  • Algeria - Oran
  • June 2004 to April 2005

Attain monthly set targets as agreed with management
•Take the database of the new customers and ensure that it is saved completely.
•Follow up with customer 1 week after delivery and remind about any feedback or problems.
•Follow up all pending deals, referrals and leads according to Sales timeline.
•Prepare registration documents for delivery of new vehicles.
•Maintain a high standard of customer satisfaction through personal follow up, courtesy and after sales follow up along with a pleasant disposition, good work ethics and moral and represent the company in a professional and courteous manner all times.
•Liaise between the customer and the workshop as and when necessary and report any customer complains immediately to the

Sales executive at REANULT _Algeri
  • December 2003 to June 2004

Have knowledge of the company and its product.
•Promptly attend all customer enquiries and proper follow-up
•Explain all warranties and services schedules to delivering customers
•Ensure test-drive vehicles are available when schedule a date with customers.
•Go to the conquest of the customer.
•Discover the needs and motivation of the client.
•Learn to listen and convince the customers.
•Ability to interest customer to purchase the products and choose our Services.
•Develop new ideas and suggest solutions.
•Handling objections and reluctance of customers.
•Negotiate and conclude a condition
•Ensure the proper reception of the client and take into account its requests.
•Dealing with customer complaints.
•Have the commercial spirit.
•Management of a sales team.
•Tracking sales and attendance daily, weekly and monthly.

Education

Bachelor's degree, Commerce and Applied Economics
  • at jillali liabes
  • June 2003

economics and commerce studies

High school or equivalent, Human Sciences
  • January 2003

Education Graduation •

Specialties & Skills

CUSTOMER RELATIONS
ADMINISTRACIóN DE BENEFICIOS
ADMINISTRATION
ADVERTISING
BOOKKEEPING
BUSINESS INTELLIGENCE
CUSTOMER SATISFACTION

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Renault sales skills (Certificate)
Date Attended:
May 2013

Hobbies

  • travling