Client Account Administrator
PricewaterhouseCoopers
Total years of experience :14 years, 6 Months
* Use the firm’s systems e.g. i-Power, for raising bills and completing basic expense claims and for maintaining client information, etc.
* Exercise confidentiality, discretion and personal sensitivity in all aspects of the role.Compliance with PwC policies & procedures in all aspects of the role.
* WIP Details Requests -Extracting WIP details and sending it to the requesting staff.
•Time Transfers in iPower-Assists in time transfers in i-Power as requested by staff.
* Bill Creation in i-Power -Assists in the raising of bills such as progress bills, final bills, adjustment notes and inter territory bills
* Client Codes -Setting up client codes for the Abu Dhabi Assurance Group.
* Job Code setup -Assisting in job code creation / set up in the Abu Dhabi Assurance Group.
* Responsible for supporting the engagement management needs of PwC's client service partners and staff.
* Directly support client engagement teams and focus on financial engagement management, profitability, and key financial processes.
* Client and engagement set-up, including coding, performing and/or supporting the set-up of new clients and new engagements in Firm database, performing and/or supporting the set-up of bill plans and their execution and ongoing engagement management requirements
* Ongoing Engagement Profitability and Management, including financial reporting, financial proficiency with standard tools and strong knowledge base to monitor, interpret, and analyze financial results, and assist partners and client service managers as needed
* Billing and Collections, including establishing that billings are consistently completed in a timely and accurate manner; understanding of revenue implications associated with billing; adjusting performance variances and manage Work In Progress (WIP), and assisting in collection of receivables
* Completion of financial transactions by set-up of new clients and engagements
* Preparation of financial reports and data analysis, i.e., WIP, Time & Disbursement
* Revenue allocations and zero-clears and making recommendations for increasing profitability
* Interact effectively with the Partner and the assigned engagement teams.
• Managing the day-to-day operations of the office
• Manage demanding diaries, ensuring efficient scheduling of meetings, coordinating with all relevant parties to ensure the best possible use of time and resolving clashes/conflicts appropriately.
• Preparing correspondence and documentation, handle confidential information and maintain the security of the executive's records and files.
• Making travel arrangements
• Use the firm’s systems e.g. i-Power, for raising bills and completing basic expense claims and for maintaining client information, etc.
• WIP Details Requests - Extracting WIP details and sending it to the requesting staff.
• Time Transfers in iPower - Assists in time transfers in i-Power as requested by staff.
• Bill Creation in i-Power - Assists in the raising of bills such as progress bills, final bills, adjustment notes and inter territory bills
• Client Codes - Setting up client codes for the Abu Dhabi Assurance Group.
• Job Code setup - Assisting in job code creation / set up in the Abu Dhabi Risk Assurance Services Group.
• Retain Booking / Staff Availability / Leave Tracking
• Updating the Retain Resource Planner / schedules and staff booking to clients at all times upon the requests/instructions of Partners / Directors / Managers. Updating the Managers of staff availability.
• Updates leave schedule for staff in retain tracker. Administrative Assistant