Lizel Laro, Store manager

Lizel Laro

Store manager

M.H Alshaya

Location
Kuwait - Al Ahmadi
Education
Diploma, Airline operation
Experience
12 years, 8 Months

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Work Experience

Total years of experience :12 years, 8 Months

Store manager at M.H Alshaya
  • Kuwait - Al Kuwait
  • April 2003 to November 2015

Maximized sales and ensure customer focus is prioritized at all times.
Make sure to achieve the KPI.
Creating an environment in which individuals can flourish.
Provide valuable feedback to the team members.
Implement and review stock loss prevention controls.
Demonstrate the important of commercial reports as tools in making effective decisions.
Determine and communicate individual and team sales goals and hold staff accountable for results in accordance with the company business practices.
Analyze and review goal attainment and develop strategies to improve performance.
Manage time, establish priorities and delegate effectively to meet goals and objectives.
Resolves customer issues and request in efficient and quick manner.
Maximize sales through store layout, stick positioning, visual enhancement and availability management.
Deliver high levels of motivation and development to diverse team whose first language is not English whilst ensuring individual and store compliance with all company regulations and procedures.

Education

Diploma, Airline operation
  • at Philippine State College of Auronautics
  • April 2002

Bayt Tests

Business Plans Test
Score 65%

Specialties & Skills

Communication Skills
Problem Solving
Team Player
Planning
Communication
Soft skill
People Skill
Leadership
Critical Thinking
Self Management

Languages

English
Expert

Training and Certifications

One month course/Computer (Training)
Training Institute:
High Studies Institute
Date Attended:
October 2003
Duration:
48 hours
Leading Effectively (Training)
Training Institute:
M.H. Alshaya
Date Attended:
July 2014
Duration:
16 hours
Certificate of achievement (Certificate)
Date Attended:
January 2012
Valid Until:
July 2012

Hobbies

  • Arts and Fashion
    Event team member MAC Middle East Back stage Make up artist for various events , like Fashion Forward in Dubai Attended as a Make up artist in Dubai Film Festival in Dubai 2010-2012 Make up artist for the magazine in Avenues Kuwait 2010-2012