Shift Supervisor
Emirates National Oil Company
Total years of experience :8 years, 2 Months
• Feb. 1, 2012-present Shift Supervisor
Emirates National Oil Company
Dubai, UAE
• Duties: Evaluate staff performance.
Monitor daily operation and activities in the store.
Prepare cash for banking.
Doing stocks take in every quarter.
Handle suppliers and enter invoices.
Able to understand the operational budget vs. actual.
Deal customer complaints in professional way as a person in charge.
Update any maintenance and IT issues in operations.
• Sept.'06-Jan.'12 Customer Service Assistant
Emirates National Oil Company
Dubai, UAE
• Duties: Handle cash, credit and bill payment transactions.
Maintain excellent customer service.
Merchandise and monitor product expirations.
Receives and countercheck deliveries from the suppliers.
• Dec.'04-Aug.'06
S Activation Consultancy
Cagayan de oro, Philippines
• Duties: Give standard customer service.
Make weekly sales reports.
Cooperate on any event sponsored by the company.
• 2004 Bachelor of Arts in Economics (undergrad) Bukidnon State University Philippines
• 2000 Secondary Opol National Secondary Technical School Philippines
• 1996 Elementary Opol Central School Philippines