loai wahdan, Franchisee manager

loai wahdan

Franchisee manager

UMNIAH

Location
Jordan - Amman
Education
Bachelor's degree, Computer Iformation Technology
Experience
17 years, 8 Months

Share My Profile

Block User


Work Experience

Total years of experience :17 years, 8 Months

Franchisee manager at UMNIAH
  • Jordan - Amman
  • My current job since September 2006

1.First of all I would like to inform you that I am one of the first rep sales to be promoted to be shop manager
in short time and that was because of my professional and masterful performance in target achievement
and customer service ,
2.Management, observation and controlling the shops sales employees and customer
In Addition to that through my six years of working at Umniah company .
As a matter of fact. Mission distribution is divided upon my employers equally
and I observe their achievements one by one and I also take the responsibility of managing other branches requirements
such as reconciliation, shops needs and working on solving the employers and the customers problems.
Finally, I have to make sure that my employers weekly evaluation have been improved and from the previous week .
My Covering Letter

My main job role was to
1- Lead my team into the right way to plan and budget the target which has
been asked for and how to achieve it.
2-Monitor the sales agent in my team in order to let them approach there
goals in solving the customers problems and to achieve results and revenue
to the company since at last the revenue will get back to them and that
will be as a motivation and inspiring to the team
3- Manage the team and produce a degree of dramatic predictability which has
the potential for producing the key results expected by my directors
4- Focus on a vision for the future in order to see myself where I am going as
a person to be in this organization and how I can get that vision.
5- I have the good directive and supportive behavior I have a good attitude
and I am a good listening person I am a good coaching manager to my team I
know how to focus on my tasks and on my team representatives.

Education

Bachelor's degree, Computer Iformation Technology
  • at Arab American University Jenine
  • April 2006

In AAUJ UNIVERSITY 2.45 / 4.00 = VERY GOOD

Specialties & Skills

Controlling
CUSTOMER CARE REPRESENTATIVE
Administrative Organization
Team leader
Proactive leadership
Strong Negotiation and Closing
Strategic Thinker and Team Player
Managment
Coaching the Representatives
Customer Care Representative

Languages

English
Intermediate

Memberships

الهلال الاحمر الفلسطيني
  • متظوع
  • January 2001

Training and Certifications

T.SMART International Inc (Certificate)
Date Attended:
January 2011
Valid Until:
January 2011
T.SMART International Inc (Certificate)
Date Attended:
August 2011
Valid Until:
October 2011
OSOOL Traning & consulting (Certificate)
Date Attended:
October 2007
Valid Until:
October 2007
T.SMART International Inc (Certificate)
Date Attended:
April 2011
Valid Until:
May 2011
Osool Training & Consulting (Certificate)
Date Attended:
August 2008
Valid Until:
August 2008
T.SMART International Inc (Certificate)
Date Attended:
June 2011
Valid Until:
July 2011
T.SMART International Inc (Certificate)
Date Attended:
February 2011
Valid Until:
March 2011