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Mihad  NASER ALDEEN, Receptionist & Assistant

Mihad NASER ALDEEN

Receptionist & Assistant·PHI Clinic,

United Arab Emirates

Bachelor's degree, Financial Banking

Work experience

Total years of experience: 6 years, 7 months

Receptionist & Assistant

January 2024 - Present

PHI Clinic,

Dubai, United Arab Emirates

January 2024 - Present

• Managed patient appointments and front desk operations
• Coordinated between departments
• Delivered excellent patient service
• Handled front desk and customer inquiries
• Organized records and scheduling
• Managed high-volume calls
• Resolved customer issues efficiently

Company industry:
Accounting

Receptionist

January 2021 - January 2023

Space Box Company,

Dubai, United Arab Emirates

January 2021 - January 2023

Company industry:
Business Consultancy Services

Call Center Agent

January 2018 - January 2020

RTA,

Dubai, United Arab Emirates

January 2018 - January 2020

Company industry:
Public Administration

Education

Sudan International University

January 2017

January 2017

Bachelor's degree, Financial Banking

Sudan

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
FAST RESPONSE SURVEY SYSTEMS
Intermediate
FAST RESPONSE SURVEY SYSTEMS
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
HEALTHCARE CUSTOMER SERVICE
Intermediate
HEALTHCARE CUSTOMER SERVICE
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate