وليدة عبدالله

• Drafted comprehensive job descriptions and specifications, aligning roles with organizational
goals and industry benchmarks.
• Managed full-cycle recruitment: sourcing, interviewing, coordinating with hiring managers,
and onboarding new hires.
• Maintained accurate employee records and HRIS data, ensuring compliance with internal
policies and legal standards.
• Scheduled and coordinated interviews, team meetings, and HR-related events across multiple
time zones.
• Assisted in developing and implementing HR policies and procedures, enhancing efficiency and
employee satisfaction.
• Handled day-to-day administrative HR tasks and served as the first point of contact for
employee queries.
• Supported employee engagement strategies for a distributed, remote workforce, contributing
to retention and morale.
• Facilitated offboarding processes, including exit interviews and final clearances.
• Prepared HR reports and metrics to support strategic planning and leadership decisions.
• Coordinated training and development sessions and tracked employee participation and
completion.
• Ensured HR practices adhered to local labor regulations and supported compliance audits
when needed.

HR & Office Admin

▪ Manage the end-to-end recruitment process, including job postings, resume screening, conducting interviews, and making job offers.
▪ Administer employee onboarding and offboarding procedures, including new hire orientation, paperwork completion, and exit interviews.
▪ Maintain and update employee records, ensuring accuracy and compliance with company policies and legal requirements.
▪ Coordinate and facilitate employee training and development programs.
▪ Support performance management initiatives, including tracking performance reviews and assisting with goal setting and performance improvement plans.
▪ Handle employee inquiries, concerns, and conflict resolution, ensuring a positive and inclusive work environment.
Assist in the implementation and enforcement of HR policies and procedures.

Office Administration:

▪ Manage the reception area, greet visitors, and handle incoming calls, emails, and mail correspondence.
▪ Maintain office supplies inventory, place orders, and ensure adequate stock levels.
▪ Coordinate travel arrangements, including flight bookings, accommodations, and itineraries.
▪ Schedule and coordinate meetings, conferences, and appointments, ensuring smooth logistics.
▪ Prepare and distribute documents, reports, and presentations.
▪ Assist in budget tracking and expense management.
▪ Maintain and update filing systems, both physical and digital.
▪ Ensure the office environment is clean, organized, and well-maintained.

• Handled recruitment, onboarding, and employee record management.
• Supported performance reviews and staff development programs.
• Responded to employee inquiries and maintained a positive work environment.
• Managed administrative duties: scheduling, travel arrangements, inventory, and expense
tracking.
• Ensured smooth office operations and supported senior management.

I am currently holding the position of a Document Controller with a proven ability to establish and maintain an effective
filing and archiving system for paper documents and electronic documents and files in accordance with company and
archiving procedures. I also possess extensive knowledge of electronic data management systems, supplier
document controls and electronic filing systems. Below is a non-exhaustive list of my duties and responsibilities:
Curriculum Vitae
Waleidah Abdallah AL‐ Refaie
2


 Create the organizations filing and archiving system.
 File and archive, on a daily basis, all incoming and outgoing correspondence, reports, invoices, and any other
paper work.
 Ensure that all issued/outgoing documents correspond to the organizations document quality manual which
includes reading of all deliverables to ensure that the proper format is being utilized and that documents are up to
the standards of the firm.
 Provide administrative assistance in relation to the list of invoices issued and balance of paid and outstanding
amounts.
 Responsible for the update of the organizations website with any new projects.
During the first 15 months (15) of my tenure with CMA, I was a site-based document controller and administrator at
the W Hotel Tower in Al-Abdali district. I was responsible for the daily coordination between the site and head office
in relation to any communications and works flow between the two offices. I also managed all paper work on behalf
of CMA with the Employer (Eagle Hills Properties) and the Project Manager (Turner Construction).

• Developed and maintained an efficient electronic and physical document filing system.
• Reviewed outgoing documents to meet formatting and quality standards.
• Provided administrative support for invoice tracking and project documentation.
• Acted as liaison between site and head office during W Hotel Tower project.
• Managed document flow with project stakeholders including contractors and clients.

Worked as HR officer with the following duties assigned to me:
* Recruiting, training and developing staff.
* Organizing salaries payments.
* Pensions and benefits administration.
* Approving job descriptions and advertisements.
* looking after the health, safety and welfare of all employees.
* Organizing staff training sessions and activities.
* Monitoring staff performance and attendance.

• Handled recruitment, staff training, payroll, and benefits administration.
• Developed job descriptions and organized employee engagement activities.
• Ensured employee welfare and compliance with labor policies.

Tracked progress, deadlines and priorities of all projects
* Prepared Word, Excel and PowerPoint documents
* Prepared HR documents including marketing information and handbooks

• Supported HR documentation and project coordination.
• Created reports, marketing content, and handbooks.