Admin / Operations Executive
NMC
Total years of experience :9 years, 5 Months
Supervising floor, team leading, manage duty schedule and leave management.
Manage operations, efficient planning, organize staff according to work load & resource.
Meet delivery schedule, complete assigned jobs on time and maximum use of manpower at site.
High quality standards-accuracy, adherence to agreed process and service.
Ensures safe working environment as per company policy and procedure regarding safety, infection, and security.
Responsible for adherence to all company policies for self & team members.
Assist manager in day to day operations and HR functions and duties.
Review feedback, issues, complaint and take action plan to improve patient care.
Assist in payroll preparation by providing relevant data i.e., attendance, OT.
Liaises with manager & troubleshooting operational problems; review feedback, complaint & resolve issues.
Plan & organize campaign, events by coordinating with HR, Sales & Marketing team.
Compile and update employee records, process documentation & reporting.
Track performance of team; coordinate for departmental meeting & training.
Coordinate with Operations & other departmental managers to develops, evaluate policy, process improvements.
Oversee billing function provide support to resolve customer complaint, approval issues, & billing discrepancies.
Review No show, walkouts, coordinate with other team, monitor dues, refund and report on a daily basis.
Admin: Manage day to day admin and operational activities and ensure the completion of all duties.
Provide a warm welcome to all guest, ensuring a hospitable impression, offering hot and cold beverage to guests
Admin & clerical support, i.e., attending calls, mails, greeting customer, handle customer’s enquiries & complaints.
Handle and coordinate dairy management, arrange travel, rooms, meetings and distribution of staff letters.
Maintain reports, documentation and record management i.e., scan, copy and digital filing.
Manage and maintain all administrative, project related documents, personnel files, employee's data base.
Assist in preparation of formatting documents, correspondence, memos, charts, tables, plans, etc.
Tracking general office supply and stationeries and ensuring orders are put in place on time.
Ensure office cleanliness and tidiness at all times, including coordinating with cleaners and other services.
Follow all safety guidelines and procedures at all times and ensure a risk free and a safe working environment.
Monitor and checking of daily collection, bank deposit and bank reconciliation and Petty cash management.
Collect and posting PDC’s, voucher preparation, daily reconciliation, receivable follow up & documentation.
Liaise closely with sales team, corporate & insurance companies for payment collections & account reconciliation.
Prepare payments voucher, manage necessary accounting entries to general ledger & account reconciliation.
Bank deposits, withdrawals, petty cash, cash flow management, liaise with banks & and bank reconciliation.
Day to day financial transactions including verifying, billing, posting and recording of account receivables.
Accounts up to finalization; prepare financial statements and accounting reports i.e. Cash flow, P/L &B/S.
Responsible for payroll administration, attendance, leave, time cards, overtime and cancellation process.
Verify & open credit account after the approval of Billing & Finance manager.
Follow up with various departments to ensure invoices and other transactions are received in a timely manner.
Recording & forwarding of invoices to debtors, investigate unusual transactions and undertake audit for verification purposes; Assist in the month-end reconciliations and reporting process and filing VAT, GST.
Manage front desk, greet patients, handling calls, mails & booking appointment.
Schedules follow up and handling walk-ins; provide information about service, insurance & registration process.
Provide proper information about patient’s rights and responsibilities, insurance coverage and copayment.
Billing process; check insurance approvals and non covered treatments; collection of deposits and settlements;
Generation of daily summary/ reports, reconciliation and deposit/remitting cash/card of collection.
Co-ordinate with Doctors, Nursing Staff, and other service departments.
Accurate record & preparing invoices, payment collection, issue receipts and deposit daily collection.
Responsible for monitor, improve billing system & staff to minimize errors and to achieve accurate claims ratios.
Oversee billing function, track payments, checking daily collection from various departments and deposit to bank.
Resolve customer complaints, billing issues related to deposit, refund, billing adjustment and final bill.
Assist in month end duties, finalize bills; prepare payment due list, financial reports and submission.
Responsible for evaluation, reconciliation of claims, review and make sure that billing requirements are met;
Responsible for timely and accurate billing; conduct daily claims audit, make corrections and timely submission.
Assist in month end duties & prepare payment due list and financial reports submission.
Insurance coordinator; taking verbal approval and sending in DHPO.
All Account duties up to finalization...
All Admin duties and HR duties....
Coordinate with day to day operations, HR functions and duties; assist the manager in recruitment process.
Sorting and provide CV’s to manager, coordinate & communicate with candidates and schedule interviews.
Processing & monitoring new as well as renewal visas, medical, labor contract, labor card, insurance & emirates Id.
Processing & monitoring renewal of License, Vehicles, Salik, Tenancy contract and passport.
Complete coordination with the staff accommodation, room allocation & transportation.
On boarding: Induction & Orientation of new employees (HR, camp policies, documentations & insurance.
Maintain petty cash; Monitor employee probation reviews and initiate the completion process.
Payroll: Monthly payroll closing for the locations, leave salary payment processing, online attendance & overtime processing, HRA advance, food deductions review and updates.
Grievances Handling: Handling employee grievances on pay & benefits, work environment, Health & Safety etc.
Conducts investigation in disputes and report’s findings to management.
Disciplinary actions: Investigations and issuance of warning letters based on company disciplinary policy.
Off boarding: Handling employee resignations/terminations (Exit interviews, final exit clearance review and approval, end of service processing, visa cancellation requests, flight ticket and cancellations of insurance cards).
Performance Management: Implementation of performance management for locations (Co-ordination, Trainings).