Lorensz Berenger

Promoted to Supervisor

• Assigned team members to specific duties to best meet the needs of the store.
• Provided initial training to new team members.
• Provided advice to management regarding finance, staffing, and other issues and procedures.
• Designed merchandise displays to attract customers and promote sales.
• Maintaining price tags on each product.
• Create, receive, and transfer stock orders on a daily and weekly basis to ensure product stability in the retail location.
• Conduct monthly stock counts to avoid any discrepancy between physical counts and system records.
• Identify potential fraud or criminals among staff or customers.
• Reviewing inventory and investigating for stock shortages.
• Handling Store merchandising set up.
• Performed other administrative tasks.

Sales Associate

• Handling transactions with customers.
• Conducting cash count end of shifts to ensure that the daily cash is consistent.
• Guided and advised customers in product selection.
• Stocking and distributing products on shelves.

Promoted to Team leader

• Provide initial training to new team members.
• Ensured the drive-through orders were fulfilled as per the receipt.
• Ensuring food items are well stocked.
• Handled daily maintenance and cleanliness.
• Allocated team members to specific duties.
• Handled daily food Inventory.
• Conduct count of cash when changing cashier on each shift to avoid any discrepancy between physical count and system records daily.
Cashier

• Maintained a fast speed of service, during rush hours.
• Efficiently took orders from walk-in customers and orders over the phone.
• Processed large orders for events.
• Prepared meals as per order recipes with great attention to detail.
• Followed food safety principles.

Promoted to Team leader

• Provide initial training to new team members.
• Maintaining food supply and stock for the month.
• Assigned team members to specific duties.
• Created team shift schedule monthly.
• Handled customer complaints.

Promoted to Cashier

• Efficiently took orders from walk-in customers and receive payments as Cashier.
• Efficiently took delivery orders over the phone.
• Followed up on any incoming customer complaints or delivery follow-ups.
• Conduct count of cash end of shift to avoid any discrepancy between physical count and system records daily.

Crew Member

• Clean counter surfaces, tables, and chairs.
• Washing dishes, cutlery, and kitchenware.
• Maintain ovens and other equipment in the kitchen.
• Preparing pizza dough and making pizzas according to orders in recorded time.
• Followed food safety principles.
• Monitoring and ensuring exact measurement of all ingredients for all food items.
• Prepare all package food items and ensure the warmth of all food orders such as pizza.
• Handling cutting of the pizza
• Ensuring that the order is fulfilled as per receipt before delivery.
• Delivered pizza apart of the delivery crew.

• Managed incoming stock.
• Receives payments and operated the cash register.
• Recommend products that appeal to customers’ needs and budgets.
• Responds to customer queries made via email or phone.
• Demonstrated appropriate selling behavior to meet and exceed customer expectations.
• Performed other administrative tasks.

• Prioritized sales while handling customer service issues in a timely and professional manner.
• Consulted with new and existing customers to determine their wireless service needs and provide professional recommendations.
• Maintained monthly sales goals and adapted to changes in promotions, rules, prices, industry changes, and fine-tuning sales pitches and processes.