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Loreto Jr de Gracia, HOUSEKEEPING SUPERVISOR

Loreto Jr de Gracia

HOUSEKEEPING SUPERVISOR·Royale Hayat Hospital

United Arab Emirates

High school or equivalent, COMPUTER SYSTEMS

Work experience

Total years of experience: 7 years, 4 months

HOUSEKEEPING SUPERVISOR

September 2014 - September 2016

Royale Hayat Hospital

Hawali, Kuwait

September 2014 - September 2016

Manage and investigate the quality and standard of cleaning services.
•Inspect all work performed to ensure it meets company standards and client expectations, as well as any established standards designated by local, state or law.
•Supervise all the housekeeping staff, including the allocation of workloads, monitoring progress and performance, determining work priorities, paying particular attention to productivity and quality control through regular site visits.
•Implements successful cost control strategies.
•Held staff meetings to discuss needs and to notify team members of any pertinent information.
•Control and monitor the correct use of appropriate cleaning materials in the area.
•Control and monitor the use of equipment in the area, arranging the repair or renewal of equipment and make recommendations to the Management.
•Monitor stocks of cleaning equipment and materials in order that orders can be placed on a timely basis.
•Arrange/carry out the induction and ‘on the job’ training of area Caretaking and cleaning staff in accordance with relevant health and safety practices.
•Maintain the cleaning reports and schedule the annual leave of the staffs.
•Maintain cleaning staff attendance logs and timesheets for submission to the Finance Officer.
•Provided data entry services and other assigned task as needed.
•Mentor team leaders on how to operate as more effective leaders.
•Able to quickly solved problems that staffs or teams might encounter and devise contingencies to manage future problems.
•Performed and assisted with cleaning duties as necessary.

Company industry:
Other Healthcare Services
Job role:
Hospitality and Tourism

LAUNDRY SUPERVISOR

August 2012 - August 2014

Royale Hayat Hospital

Hawali, Kuwait

August 2012 - August 2014

Supervise the Laundry employees in all the production areas within the Laundry to ensure the productivity and standards are maintained in day to day operation.
•Assist Laundry Manager in enforcing policies, procedures, rules and regulations as per standards.
•Participate in daily operations of Laundry Facility including cleaning and inspecting of linens to maintain standards.
•Ensure that sufficient supplies of linen and uniforms are available at all times.
•Ensure a clean and tidy linen room at all times and report to the management if any items have been damaged (linen as well as uniforms).
•Counter checks that all items processed are spotlessly clean as per hotel standards and guest satisfaction.
•Controlling workflow by coordinating work assignments with laundry manager or assistant.
•Making Monthly Consumption Report.
•Preparing monthly inventory of stocks.
•Report all maintenance problems to the appropriate person.
•Maintain high standards of personal presentation and punctuality.
•Assist in the issue and control of linens and staff uniforms.
•Provide on the job training for all new employees.
•Ensure that all equipment is maintained and in good condition at all times.
•Complies with company policies and procedures particular in infection control and safety.

Company industry:
Other Healthcare Services
Job role:
Hospitality and Tourism

LAUNDRY ATTENDANT

November 2007 - November 2009

Royale Hayat Hospital

Kuwait

November 2007 - November 2009

Responsible for providing a constant supply of clean linens for the entire hospital.
•Collect dirty linens from all soiled linen rooms.
•Coordinates work activities among departments.
•Maintain inventory of all laundry supplies to ensure adequate supplies.
•Maintain all laundry equipment and inform laundry supervisor for any maintenance needs.
•Perform additional laundry services when necessary (pressing, express laundry, etc.).

Company industry:
Other Healthcare Services
Job role:
Other

PUBLIC AREA ATTENDANT

October 2006 - October 2007

Royale Hayat Hospital

Kuwait

October 2006 - October 2007

Perform daily assigned tasks in toilets, back areas, offices, etc.
•To have a good knowledge of all facilities, hours of operation and function rooms.
•Clean rooms, hallways, corridors and restrooms.
•Clean carpets and upholstered furniture using vacuum cleaner, broom and shampoo machine.
•Sweeps, mops, scrubs and polishes floors.
•Attend daily briefings.
•Clean and maintain all equipment daily.
•Follow up cleaning schedule given by the housekeeping supervisor.
•Report maintenance to supervisor / housekeeping clerk immediately.
•Comply with Lost and Found policy of the company.
•Post caution signs as and when required.
•Responsible to follow department policies and procedure.
•Responsible for maintaining a time schedule for cleaning of all the public areas and offices.

Company industry:
Other Healthcare Services
Job role:
Other

Education

Far Eastern University

November 2019

November 2019

High school or equivalent, COMPUTER SYSTEMS

Philippines

Computer Learning Center San Rafael

January 2001

January 2001

Bachelor's degree, COMPUTER SYSTEMS

TECHNICIAN - Diploma (

Computer Learning Center San Rafael

January 2001

January 2001

High school or equivalent, COMPUTER SYSTEMS

TECHNICIAN - Diploma (

Skills

Problem Solving
Expert
Problem Solving
Expert
MS Office tools
Expert
MS Office tools
Expert
Team Player
Expert
Team Player
Expert
Leadership
Expert
Leadership
Expert
Organizational Skills
Expert
Organizational Skills
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
MATERIALS MANAGEMENT
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
RECEIVING
Expert
RECEIVING
Expert
SHIPPING
Expert
SHIPPING
Expert
ADVERTISING
Intermediate
ADVERTISING
Intermediate
REQUIREMENTS
Intermediate
REQUIREMENTS
Intermediate
ADMINISTRATION
Beginner
ADMINISTRATION
Beginner
COMMUNICATION SKILLS
Beginner
COMMUNICATION SKILLS
Beginner
COST CONTROL
Beginner
COST CONTROL
Beginner
Problem Solving
Expert
Problem Solving
Expert
MS Office tools
Expert
MS Office tools
Expert
Team Player
Expert
Team Player
Expert
Leadership
Expert
Leadership
Expert
Organizational Skills
Expert
Organizational Skills
Expert