Senior Specialist- Group Human Capital
Sharjah Asset Management
Total years of experience :16 years, 11 Months
Supervise all HR, Administration, and Finance personnel, with occasional support to the Marketing team and slashed employee turnover by 30%. Recruit and mentor employees, including coaches for the club and prepare employment contracts. Arrange for medical insurance and prepare all documents in co-ordination with the PRO. Maintained consistent relationship with parents and children from the club, contributing to a desirable experience and retained membership.
Key Contributions:
•Credited for introducing a new brand, Match Sport, from grass-root level and carried out branding, designing, and marketing activities to ensure its success.
•A key player in the implementation of HR policies and procedures, standard operating procedure (SOP) for finance (AR, AP, and petty cash), vacation and maternity policies, and budget processing.
•Successful in securing two major annual sponsorships valued at AED 1M and AED 300, 000 per annum, as well as coaching contracts with three schools.
Planned and co-ordinated HR, administration, finance, PR, and logistics activities, including staff recruiting and on-boarding, procurement of office supplies, expense reporting, organising staff events, and scheduling the delivery of purchased goods, among other critical duties. Monitored queries and complaints internally and externally and resolved issues in a timely manner. Maintained a high level of confidentiality and accuracy in dealing with sensitive company information.
Key Contributions:
•Effectively directed a team of 16 members across 5 locations.
•Controlled monthly petty cash allocations of AED 15, 000 without overspending.
•Maintained profit margin by ensuring a ceiling target of 0.3% for the write-off of bad debt in relation to original stock price.
•Ensured key performance indicators (KPIs) were met by managers and introduced methods for improving standard operating procedures, thus leading to efficiency and accountability.
Performed administrative duties efficiently, including scheduling appointments and meetings for the Chairman, CEO, COO, and Marketing Director. Assisted with the marketing the channel and recruiting new staff.
Delivered daily executive assistance to senior managers, generated accurate financial records for office expenditures, and procured office items needed for operation. Supported HR management in developing plans for interviewing, training, appraising and maintaining personal records for 60 employees across the Lagoons team. Co-ordinated emergency travel arrangements seamlessly.
Co-ordinated, organised, and prepared all documentation throughout the tendering process, from prequalification to proposal submission in alignment with the budget holder and HSE requirements. Collaborated with the finance department to conduct all administrative processes after awarding the contract to successful bidders.
6/2012 - 2/2015
Managed all aspects of the recruitment, induction, coaching, and appraisal process in alignment with the company’s vision. Designed, implemented, updated, and measured HR policies and procedures as the need arose. Controlled all compensation, benefits, and welfare packages according to HR standards. Prepared accurate monthly financial reports for approved expenses and used SAP application to track outstanding debts. Implemented a new SOP for finance, monitored the budget and business travel expenses. Arranged for the sampling of new products in GCC countries.
Key Contributions:
•Organised employee engagement activities that contributed to building an organisational culture and increasing retention of staff.
•Planned the budget of AED 2.8M for the MENA region and tailored expenses within agreed limits.
•Introduced creative and flexible HR solutions that contributed to growth, while aligning the company’s interest and human resource requirements.
•Negotiated and secured a larger office space with annual savings of AED 150, 000 for 5 consecutive years.
•Revamped the existing HR policy and employed a new procedure based on the MENA Region laws.
•Implemented vacation, medical, and maternity policies for employees and spouses based on grades.
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