Relationship manager
Bayt.com
Total years of experience :2 years, 4 Months
Prospecting new clients
Selling Bayt.com services and packages
Presenting solution through face to face or telephonic meeting
Customer support and Manager Assistant
Customer support at Kiala- UPS
Customer support for B2B and B2C
Special customer support for European clients of Kiala and UPS (B2R, B2C)
Support for new European clients launch B2R, B2C and ADL
Management of the clients supply chain
Manager assistant for the Kiala C2C launch
Use of UPS internal and external ERP
Creation and management of quotation for new clients
Clients / suppliers negotiation
Dealing with the company's supply chain
Community management and marketing project Responsible
Market studies on emerging countries (India and China)
Creation of events, Animation of the hotel social networks, Participation at charity events
Competitive intelligence
Project manager for the launch of the flow Japan/ France
Budgeting, managing the supply chain and the marketing
Management of hotels and restaurants reservations
Creation of touristic tours on the Japanese territory
Mastering in General Management to get a greater view about organizational behaviour, leadership styles and general knowledge of each department of a firm
Bachelor thesis: “How does the Tour Operator logistic influence the products marketing and what are the customer behaviors according to these offers? » President of the Sport office Captain of the football team
GPA: 3.27
Baccalaureate in Economics and Sociology