Senior Engineer
TMI
Total years of experience :12 years, 7 Months
Senior EngineerSenior Engineer
TMI · Full-timeTMI · Full-time Mar 2019 - Present · 3 yrs 5 mosMar 2019 - Present · 3 yrs 5 mos Tunis, TunisiaTunis, Tunisia
•Worked with partners to accomplish technical aspects of projects.
•Supported business objectives by seeking out new customers.
•Built application platform foundation to support migration from client-server product lines toenterprise architecture and services.
•Collaborated with clients from concept through final delivery of product or service.
•Diagnosed and troubleshooted Unix and virtualized problems and applied solutions to increase company efficiency.
•Provided documentation on start-up, shutdown and first level troubleshootingof processes to help desk staff.
•Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure.
•Directed onsite training for business users to maximize productivity.
•Recommended architectural improvements, design solutions and integration solutions.
•Designed and implemented new server standards for core business service.
•Consultant for the global virtualization project of Data Centers
•Deployment, configuration and customization of virtualization servers
Managed and monitored all installed systems and infrastructure to ensure the highest level of availability for Oracle SuperCluster.
•Provided 2nd and 3rd level technical support and troubleshooting for Solaris Zones, Linux Servers and Super Cluster.
•Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
•Wrote and maintained custom scripts to increase system efficiency and performance time.
•Installed, configured, tested and maintained operating systems, application software and system management tools.
•Managed installation, upgrade and development projects and provided on-site direction for engineered system.
TMI (Tunisia Micro-Informatique), Tunis Tunisia
•Worked with partners to accomplish technical aspects of projects.
•Supported business objectives by seeking out new customers.
•Built application platform foundation to support migration from client-server product lines to enterprise architecture and services.
•Collaborated with clients from concept through final delivery of product or service.
•Diagnosed and troubleshooted Unix and virtualized problems and applied solutions to increase company efficiency.
•Provided documentation on start-up, shutdown and first level troubleshooting of processes to help desk staff.
•Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure.
•Directed onsite training for business users to maximize productivity.
•Recommended architectural improvements, design solutions and integration solutions.
•Designed and implemented new server standards for core business service.
•Consultant for the global virtualization project of Data Centers
• Provided Level 1 & 2 support to clients
• Performed root cause analysis and general troubleshooting.
• Provided continued maintenance and monitoring.
• Diagnosed and troubleshooted Linux and Windows servers.
Computer Science Degree