Louae Alhalabi

Marketed and promoted optical practice to maximize sales and build patient loyalty
• Maintained and executed constant high expectation work atmosphere to provide
outstanding, professional customer service
• Met with industry reps to ensure up to date products and market knowledge
• Trained and educated staff to meet company guidelines, policies, and goals
• Administrative operations including hiring, firing, associate reviews, training
objectives and management team meetings
• Acquired surgical referrals by networking and co-managing with optometrists
• Implemented advertising and internal strategies to consistently increase customer base

Greet customers and ascertain what each customer wants or needs.
• Maintain knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
• Maintain records related to sales.
• Watch for and recognize security risks and thefts and know how to prevent or handle
these situations.
• Recommend, select, and help locate or obtain merchandise based on customer needs
and desires.
• Answer questions regarding the store and its merchandise.
• Describe merchandise and explain use, operation, and care of merchandise to
customers.
• Inventory stock and requisition new stock.