لؤي البواب البواب, Personal Shopper

لؤي البواب البواب

Personal Shopper

saks fifth avenue

البلد
كندا - كيبيك
التعليم
الثانوية العامة أو ما يعادلها, Customers service
الخبرات
23 years, 8 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :23 years, 8 أشهر

Personal Shopper في saks fifth avenue
  • الإمارات العربية المتحدة - دبي
  • أشغل هذه الوظيفة منذ فبراير 2008

senior sales consult and Personal Shopper in Saks Fifth Avenue in Burjoman Center selling many luxury brand like
christian dior - Dolce&Gabbana- Z.Zegna-john galliano- its......
Making appointment with V.I.C do special Orders and increase the business .
Coach And Assessor to the Team

senior sales consulttant at saks fifth avenue في Saks fifth avenue
  • الإمارات العربية المتحدة - دبي
  • فبراير 2008 إلى أغسطس 2013

 Responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing
 Achieved target and objective (Top seller in SAKS for 4 years)
And achieved more then 1 million $ every year
 Reports to the Department Manager and Store Manager as designated
Provides prompt, courteous customer service and build a good relation
with the client and successful appointment by updating the client for what anew arrived by use client book.
 Assists in maintaining proper inventory levels and shift audits
 Controls merchandise, cash shortages and other selling expenses
 Adheres to company dress code and standards of conduct ensuring a good representation of the company brand to the public
 Works in a team environment and maintains good interpersonal relationships with co-workers
 Processes sales and follows payment procedures adhering to all cash / credit /debit card acceptance procedures
 Follows company set customer service guidelines on a consistent basis as outlined in the Associate Training Program
 Approaches customers to offer assistance, provides purchase suggestions and looks for opportunities to add on
 Addresses customer service complaints within established guidelines and passes unresolved issues on to a supervisor or member of management to ensure the customer receives the best customer service possible
Maintains strong product knowledge in all store departments and is able to convey knowledge to customers openly and professionally and shear information about the new in morning briefing Performs inventory cycle counts as assigned
Complete daily tasks as assigned by a supervisor or member of store management

Store Manager في alshaya Company
  • المملكة العربية السعودية
  • يناير 2006 إلى مايو 2007

The ability to manage the exhibition or Selling hall, and staff development for better performance
And distinguished service to the customer. Raise the sales shop and improve the overall performance

Assistant Manager في aljaber
  • الإمارات العربية المتحدة
  • فبراير 2004 إلى فبراير 2005

The ability to or Selling and development for better performance
And distinguished service to the customer. Raise the sales shop and improve the overall performance

Store Manager في alhokair
  • المملكة العربية السعودية
  • مايو 2000 إلى يونيو 2001

Hall for the sale of women's clothing and underwear and shoes, accessories and make-up the ability to manage the exhibition or Selling hall, and staff development for better performance
And distinguished service to the customer. Raise the sales shop and improve the overall performance

section Manager في Kickers World for clothing and footwear
  • سوريا - دمشق
  • مارس 1996 إلى نوفمبر 1999

Responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing

الخلفية التعليمية

الثانوية العامة أو ما يعادلها, Customers service
  • في SAMEE DROBI
  • يوليو 1996

Specialties & Skills

Customer Service
very good communicate with customers
The ability to communicate with people Customers and staff

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

BMW Taining (الشهادة)
تاريخ الدورة:
May 2005
صالحة لغاية:
April 2006