Personal Shopper
saks fifth avenue
Total years of experience :23 years, 8 Months
senior sales consult and Personal Shopper in Saks Fifth Avenue in Burjoman Center selling many luxury brand like
christian dior - Dolce&Gabbana- Z.Zegna-john galliano- its......
Making appointment with V.I.C do special Orders and increase the business .
Coach And Assessor to the Team
Responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing
Achieved target and objective (Top seller in SAKS for 4 years)
And achieved more then 1 million $ every year
Reports to the Department Manager and Store Manager as designated
Provides prompt, courteous customer service and build a good relation
with the client and successful appointment by updating the client for what anew arrived by use client book.
Assists in maintaining proper inventory levels and shift audits
Controls merchandise, cash shortages and other selling expenses
Adheres to company dress code and standards of conduct ensuring a good representation of the company brand to the public
Works in a team environment and maintains good interpersonal relationships with co-workers
Processes sales and follows payment procedures adhering to all cash / credit /debit card acceptance procedures
Follows company set customer service guidelines on a consistent basis as outlined in the Associate Training Program
Approaches customers to offer assistance, provides purchase suggestions and looks for opportunities to add on
Addresses customer service complaints within established guidelines and passes unresolved issues on to a supervisor or member of management to ensure the customer receives the best customer service possible
Maintains strong product knowledge in all store departments and is able to convey knowledge to customers openly and professionally and shear information about the new in morning briefing Performs inventory cycle counts as assigned
Complete daily tasks as assigned by a supervisor or member of store management
The ability to manage the exhibition or Selling hall, and staff development for better performance
And distinguished service to the customer. Raise the sales shop and improve the overall performance
The ability to or Selling and development for better performance
And distinguished service to the customer. Raise the sales shop and improve the overall performance
Hall for the sale of women's clothing and underwear and shoes, accessories and make-up the ability to manage the exhibition or Selling hall, and staff development for better performance
And distinguished service to the customer. Raise the sales shop and improve the overall performance
Responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing