Sales / Office Administrator
World Reliance Trading Corporation
Total years of experience :10 years, 0 Months
• Acceptance of cargo and remittances, accommodate and dealing with clients peacefully and orderly
• Arrange and manage to pick up cargoes in any part of the city
• Composes and prepares correspondence, invoices, reports, and presentations, prepares minutes, and maintains appropriate files.
• Compiles office billing and charge reports.
• Supervises activities of the office staff (to include, but not limited to filing, telephone answering techniques, preparation of documents, record retention, duplication, faxing, and ordering of supplies).
• Follow up on client inquiries and complaints.
• Assigns, prioritizes, and distributes work assignments, and reviews work performed by office staff.
• Using excellent customer service skills, establishes and maintains effective working relationships with other employees, managers and officials
• Managed Manpower functions and supported the activities like job evaluation, checking application forms, short listing, interviewing and selecting candidates
• Prepares a variety of reports and related information for decision-making purposes
• Assists and responds to inquiries and complaints of employees and officials made in person, by telephone, or through correspondence
• Responsible for checking time sheets for accuracy, and managing time cards of the employees
• Managed human resource functions and supported the activities like job evaluation.
• Orderly and managed the accommodation of company staffs.
• Coordinated, directed and mechanized information and events.
• Working closely with departments, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
• Promoting equality and diversity as part of the culture of the organization;
• Liaising with a wide range of organizations involved in areas such as race relations, disability, gender, age, religion and health and safety;
• recruiting staff - this includes developing job descriptions, preparing advertisements, checking application forms, short listing, interviewing and selecting candidates;
• Maintaining and developing relationships with existing customers via marketing
• Reviewed, arranged and processed reports of sales and collections.
• Communicated with co-workers and company officers.
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned
• Coordinate shipping schedules and delivery of merchandise and services
Received the award of Outstanding Technician of the year
Completed a study of four years major in Automotive Mechanic with a higher average rating