Louise Clarke

• Overall responsibility for all recruitment, assessment and comp & benefits activities across the region
• Development and monitoring of recruitment processes for all roles that includes administration and assessment of psychometric testing
• Creating tracking methods, filing systems and reporting suite from scratch and sharing with global HR teams to enable accurate communication to country mangers
• Created a centralized offer approval process to ensure all employees are paid fairly and correctly in line with company policy
• Supervises junior Administrator and Recruiters, training them on best-practice and developing them to become experts in their field
• Developed and introduced a corporate employee referral scheme that has seen a dramatic increase in referrals (25% of hired candidates are now from employee referrals)
• Liaises directly with line managers at a senior level (including CEO) to establish recruiting need as early as departmental structure reviews and develop hiring plans that will enable them to meet business goals
• Continued brand management and talent pooling to secure the future pipeline of each function
• Supports the HR Manager on all employee development and training issues
• Designated signatory in absence of HR manager including payroll sign-off, leave approvals and travel bookings

• Managing a team of recruiters and administrators to implement and deliver a 30-hire project for a large hospital in Saudi Arabia conducting 1-1 meetings, setting sourcing strategies and creating templates, workflows and setting targets
• Previous project was a challenging 500-hire project for a new hospital in Qatar, recruiting globally for nursing, allied health and diagnostic imaging divisions
• One of two client-facing Senior Recruiters on a team of 18, responsible for the day to day performance management and training of the team, quality of CV submissions, reporting, dissemination of key information and continuous process improvement as well as all client liaison and candidate escalations
• Responsible for approving offers and comp & bens packages and negotiating offers with prospective candidates, ensuring alignment with policies and consistency amongst business areas
• Attends weekly meetings on-site at Qatar with key stakeholders and hiring managers to update on progress, influence decision making, raise and resolve issues, conduct job intake meetings, receive systems and process training, build relationships and develop business opportunities
• Communicates daily with the US recruitment team, relaying essential information, providing policy and process training and running Q&A sessions to ensure alignment with the UAE team
• Recruitment of senior roles and overall responsibility for delivery of volume recruitment
• Completed a 2 month ad-hoc project on-site at Phillips (Dubai) recruiting globally across healthcare, lighting, consumer lifestyle and national operations. Attended careers fairs to promote the MBA programme and sourced successful MBA candidates within extremely tight deadlines
• Provides ad-hoc assessment of psychometric profiles for key clients

• Managing the end-to-end recruitment process for Sales, marketing and Procurement
• Candidate attraction, management and relationship building
• Engagement of key stakeholders within this prestigious client, from HR to Director level
• Management of the recruitment process in compliance with employment law
• Organization, facilitation and overall management of interviews, assessment centres and psychometric testing
• Contract negotiation and creation, including eligibility to work and security checking
• Reporting of key management information to wider business

August 2012 - February 2013 (6 month Fixed Term Contract)
Amazon.co.uk Campus Recruitment Coordinator

• Responsible for facilitating and co-ordinating the application, interview and feedback process for all Graduate and MBA applicants
• Scheduling of complex panel interviews, involving a minimum of 4 candidates and 4 hiring managers
• Scheduling and booking travel for interview candidates, including international travel
• Reviewing of all graduate applications
• Conducting initial phone screens and advising hiring manager of suitability
• Communication with all candidates from application through to offer stage
• Worked with external companies to create branding and ordering of branded products for Graduate Careers Fairs
• Organised all bookings, travel and promotional materials for Careers Fair
• Evaluated, amended and rebranded job descriptions for Graduate roles
• Processing and managing Campus Recruitment expenditure, including candidate expenses

October 2011 - August 2012
Apetito Ltd Recruitment Officer

• Responsible for end to end recruitment activity for all business areas including HR, Finance,
Marketing, Engineering/Manufacturing/ New Product Development, Purchasing, Supply Chain, Customer Service and Distribution
• Advised hiring managers on best strategy of candidate attraction according to their departmental and the overall business requirements.
• Advised on and implemented appropriate methods of psychometric testing relevant to each role
• Reviewed and screened all applicants including initial telephone screen/ initial face to face interview
• Advised hiring managers on suitability of candidates following the interview process
• Established and maintained preferred supplier list for external agency providers, greatly
reducing cost and ensuring all key providers had specialist knowledge
• Main point of contact for candidates, facilitating the recruitment process from initial enquiry through to offer and induction

August 2011 - October 2011 (Temporary Contract)
Airbus UK, Filton Recruitment Interviewer

• Attending and leading competency based interviews for all external candidate interviews for the Airbus Filton site
• Ensured that all competencies were fully explored through the use of probing questions
• Took comprehensive notes and followed up with summarised feedback to candidates and hiring managers
• Set up video-link interviews with candidates from India, Spain, Italy, France and other
locations where travel to Filton was not possible

August 2010 - August 2011
HR Go Recruitment Contracts Manager

• Management of two high-value contracts for HR GO Recruitment in the South West
• Monitoring temporary staff levels and created recruitment campaigns, including advertising,
recruitment fairs, collaboration with local Job Centres and referral schemes
• Improving attendance, turnover, productivity and order fulfillment to a level that is now
consistently higher than client's own permanent staff records
• Implemented regular review meetings with clients to embed our service in with their company
strategies and proactively anticipated and investigated their staffing needs
• Implementing "added value" through regular client meetings, temporary worker forums, site
newsletters, KPI reporting and end-to-end management of workforce
• Auditing of own records and second-tier suppliers to ensure 100% compliance
• Management and recruitment of on-site staff including regular target setting, performance
monitoring, staff appraisals and disciplinary procedures

April 2010 - August 2011
Reed Permanent Recruitment Consultant

• Using in-house database and external information (trade journals, leads from candidates etc.) to generate business through sales calls, e-mail campaigns and client visits
• Creating suitable job adverts and posting to jobsites to attract best candidates
• Monitoring and screening applications and sourcing candidates through headhunting and referrals
• Assisting with creation and CVs and applications for candidates to make them attractive to relevant clients before submission
• Registering and interviewing candidates over the telephone and face-to-face
• Verifying qualifications and eligibility to work
• Ultimately finding the best possible match between candidates and vacancies to ensure
successful placements
• Achieved £14k in placement fees in 3rd month of employment

May 2006 - April 2010
ADR Network Senior Recruitment/ Operations Consultant

• Specialist in LGV driving recruitment; mainly high-volume, on-site contracts (up to 120 drivers
per day) where the provision of qualified workers for every shift required is essential
• Ensuring SLA's are achieved (guaranteed 97% supply rate in extremely challenging
circumstances)
• Running assessment centres and recruitment days to attract high volumes of candidates in anticipation of new start-ups
• Maintaining excellent communication and developing relationships with clients and existing
providers throughout the takeover process to ensure a smooth transition
• Regular reviews with clients to align our recruitment activities with their business needs and strategies
• Organising accommodation and travel arrangements for individuals and groups of drivers to cover high volume requirements in certain geographical locations
• Maintaining and monitoring legal compliance issues (Road Transport Working Time
Regulations)
• Maintaining training record of all temporary workers and arranging assessment and training
where necessary

April 2005 - May 2006 Recruitment Consultant Driver Hire

March 2004 - April 2005 Bar Attendant Restaurant Les Voyageurs (France)

January 2002 - March 2004 Branch Administrator Décor Services International

November 2001 -January 2002 Customer Services Advisor Machine Mart

October 1997 - November 2001 Administrator Intec Business Colleges