Tecnical Support Engineer -ATM
Quantech
Total years of experience :17 years, 4 Months
Heavy lifting, understanding of information technology, problem-solving skills, communication skills
● Installation: All kinds of hardware (Branded and non-branded), windows, software, applications and antivirus
● Troubleshooting: Failure identification, desktop/laptop break-fix, workstations management
● Operating Systems: Windows
● Computer Networks: LAN/WAN, Cabling
● Customer Service
● MS Office Suite
• Install hardware and software on standalone personal computers
• Assist in providing desktop application solutions
• Respond to requests for technical assistance
• Manage testing procedures for newly installed hardware and software applications
• Ensure timely repair of equipment
• Provide backup to the network administrator
• Install and update antivirus programs on a constant basis
2009-2013 (February)
-As a Cashier & Computer technician on all the servers and mechanical computerize tablue in FM Amusement center.
● Installation: All kinds of hardware (Branded and non-branded), windows, software, applications and antivirus
● Troubleshooting: Failure identification, desktop/laptop break-fix, workstations management
● Operating Systems: Windows
● Computer Networks: LAN/WAN, Cabling
● Customer Service
● MS Office Suite
• Install hardware and software on standalone personal computers
• Assist in providing desktop application solutions
• Respond to requests for technical assistance
• Manage testing procedures for newly installed hardware and software applications
• Ensure timely repair of equipment
• Provide backup to the network administrator
• Install and update antivirus programs on a constant basis
Portfolio
Websites (PSD with Adobe Photoshop, Flash 8 and ActionScripting)
http://www.homenmenworldwide.org
http://www.araradsa.org
http://www.hubs.am
http://www.byjessdeco.com
http://www.chocolate-bijoux.com
http://www.chinaart-lebanon.com
www.dekhrouni.org
http://linguistical.net63.net
http://www.vijewellery.com (Image Ready and flash animations)
http://www.straightlinetravel-lb.com
http://www.albertoenzo.com/
http://www.mediafashion-models.com/
http://www.mouawadmbs.com
http://www.hunchak.org/
http://www.vtech-lb.com/
http://www.alnakibtrading.com/
Design Concept learned at ITP
Learn how to work on database driven web sites by providing what is necessary and neglecting the dynamic content
Institution Degree Specialization Université La Sagesse BA Management Information Systems (MIS) New Horizons CompTIA (Recognized industry standards for information technology (IT) skills)
Sahaguian Collage Bacc 2 Economics/Sociology Sahaguian Collage Brevet
