Sales Manager
City Centre
Total years of experience :9 years, 5 Months
handling team with proven results and driving higher performance.
* Handling feeder markets like India, Russia and Europe.
* Manage RFP’s and submit business cases to GSO for potential global accounts for the hotel.
* Monitor competitor activities to increase the business volume of the corporate segment.
* Establish a strong 'Drive for Results' of my goals and targets.
* Providing frequent feedback where necessary to manage performance to its optimum.
* Maintaining the good business relationship with existing customers as well as negotiating optimum rates
with new clients.
* Work closely with Director of sales & Marketing to achieve hotel revenue, room night goals in the
corporate segments
* Plan and conduct familiarization tours and site inspections
* Support team to reach common goals.
AMEA).
I was responsible for Accounts Planning, Mapping & Accounts Qualifying for New Hotels Opening/ Existing
Hotels/Conversion Hotels for Asia Middle East & Africa region. We also map the new accounts and bridge the gap
between the client and the hotel by introducing the hotel to the clients. Under the direction of the Manager - Sales
for Hire, we are responsible for developing the account portfolio of qualified accounts using IHG Tools & IHG Way
of Sales right from prospecting to assisting in signing off the agreement with the hotel sales team.
Job Profile:
* Prepare the hotels - NHOP/Conversion/Existing Hotels across AMEA to lead their business and drive
hotel’s performance through preopening and operational hotel’s sales activities
* Create market awareness, deliver qualified accounts and generate leads for the hotel.
* Establish IHG Way of Sales platform for the hotel sales team.
* To do GSO communication and
1. Completed 1 Lean Projects & mentored 2 additional G.B projects.
2. Excellent in retaining customers who want to return the products back n asking for refund.
Job Profile:
* Worked for the process that deals in household products.
* Managing billing details of the customers.
* Placing orders
* Taking payment of the order placed and following up till customer receives the delivery
* Converting full order payment in installments.
* Responsible for handling all billing related issues of the customers
* Develop and implement different suggestions with the view of process improvement leading to generation of
more revenue.
* Solving the issue customer faces while using the products.
* Also responsible for making dispatches for the parts or the order that has not revived even after placing the order.
Resolution Sales Expert
* Achievements:
* Generating productivity and revenue for the company.
* Rendering services to the systems like Warranty extension, Got awards for Highest Revenue generator and Best
Resolution Expert.
* Job Profile:
* Provide technical help to customers.
Academic Qualification * Completed 10th from CBSE board,