Lubana Safi, Operations Officer

Lubana Safi

Operations Officer

Al Ibdaa Bank

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, French literature
Expérience
5 years, 9 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :5 years, 9 Mois

Operations Officer à Al Ibdaa Bank
  • Syrie - Damas
  • juillet 2018 à septembre 2019

Coordination between the bank branches and the operations department, studying loan requests and sending them to the risk department, following up on delayed payments, verifying the work of the branches to achieve the monthly goal and following up on the daily work (withdrawal, deposit, disbursement of the loan), preparing the monthly report on banking operations, dealing with settlement of accounts and coordinating departments, processing mail Internal / external, keeping the Operations Manager informed of all matters related to process deviations and risks involved, in addition to administrative work and archiving.

Freelancer
  • janvier 2014 à mai 2019
Customer Service Representative à Syriatel Mobile Telecom
  • Syrie
  • novembre 2016 à novembre 2017

Receiving customers and making them feel satisfied, answering product and service questions,
proposing information about other products and services, working with a

Teacher à Jankamera School
  • février 2014 à juin 2016

Preparing lesson plans and educating students at all levels. Assign homework, assessment tests,
document progress, and ensure that information is fully accessible to all students

Éducation

Baccalauréat, French literature
  • à Al-Baath University
  • juin 2015

French literature

Specialties & Skills

Adaptability
Teamwork
Computer Skills
Customer Care
computer skills
BANKING
CUSTOMER SERVICE
MICROSOFT MAIL
OPERATIONS MANAGEMENT
PROGRESS
RECEIVING
COMMUNICATION SKILLS
HUMAN RESOURCES

Langues

Arabe
Langue Maternelle
Anglais
Moyen
Français
Expert

Formation et Diplômes

Selling Skills (Formation)
Institut de formation:
Syriatel Telecom
Date de la formation:
September 2017
Durée:
8 heures
Feasibility studies (Formation)
Institut de formation:
Ousos Institute
Date de la formation:
July 2019
Durée:
25 heures
Human resource management (Formation)
Institut de formation:
Europe International University
Date de la formation:
December 2018
Durée:
45 heures
combating money laundering and combating terrorist financing course (Formation)
Institut de formation:
banking training and qualification center
Date de la formation:
August 2019
Durée:
25 heures

Loisirs

  • Reading