lubna khzouz, Executives Sales

lubna khzouz

Executives Sales

Aramex

Location
Jordan - Amman
Education
Bachelor's degree, Hotel&Tourisim Management
Experience
4 years, 7 Months

Share My Profile

Block User


Work Experience

Total years of experience :4 years, 7 Months

Executives Sales at Aramex
  • Jordan - Amman
  • September 2008 to April 2009

To handle all shipments, , , Solve all problems, , , to manage all credit cards which we receive it from some banks and and receive it to guests, , , and to receive payment from guests, , , , , follow up on their shipments, , , etc

Customer Care at Marriott Amman Hotel
  • Jordan - Amman
  • August 2005 to August 2008

At Your Service Agent: receives all customer’s inquiries. Solve their problems and following up. Make reservations and Confirm their appointment whenever they need.

Customer Care.Part Timer at British Council
  • Jordan - Amman
  • March 2008 to August 2008

Customer Care: checking ILETS Applications, Register students in Teaching Center Courses, working with Finance and daily statements.
Corresponding with all schools in Jordan about all exams issues.

Customer Care at Le meridien
  • Jordan - Amman
  • January 2004 to October 2004

Royal Club Receptionist: greets Royal and Top VIP Guests at Hotel either in-house or outside visitors. Should do all check ins’ and out Process. Confirm their appointments with airlines, restaurants…etc.

Education

Bachelor's degree, Hotel&Tourisim Management
  • at Al Zautounh univercity
  • February 2002

Specialties & Skills

Management
Communication Skills
Receptionist
Fedelio Systems
The art of dealing with public
Computer Skills
Team building & communication skills
Food & Beverage knowledge
Self-Motivated & having the ability to work under pressure

Languages

Arabic
Expert
English
Expert

Training and Certifications

customer service outstanding communication (Training)
Training Institute:
all companies

Hobbies

  • reading