ticketing and reservation
Ethiopian airlines
Total years of experience :2 years, 6 Months
From November 2013 till to date internship with Ethiopian airlines.
Duties: -Ticketing /reservation
2012 to November2013 customer service/cashier at Hali carpets ltd
-printing of invoices
-Receiving clients
-sending and responding to e-mail and telephone handling
-Dealing with complaints and handling them
-Collecting the bills from customers
-Ensure customers needs are met.
February 2012-may 2012 -Safricom agent/customer service at Habesha Hotel
Duties: -Receiving clients
-Handling clients and solving queries
-Facilitating communication between the client and senior management.
APR 2012-DEC 2012:Nairobi Aviation college Diploma In cabin crew