Lucy Osama, Training Coordinator

Lucy Osama

Training Coordinator

Hassab labs

Location
Egypt - Alexandria
Education
Bachelor's degree, قسم محاسبة لغة انجليزيه
Experience
4 years, 8 Months

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Work Experience

Total years of experience :4 years, 8 Months

Training Coordinator at Hassab labs
  • Egypt - Alexandria
  • August 2015 to February 2017

o Organize training files for all staff .
o Organize on job training for new employees .
o Send & receive appraisal form from all managers .
o Mapping out training plans & training programs (outsourced or in-house) according to organization strategy .
o Assess training needs for new and existing employees .
o Organize, develop training programs to meet specific training needs .
o Inform employees about training options .
o Design and apply assessment tools to measure training effectiveness .
o Track and report on training outcomes .
o Establish and maintain relationships with external training suppliers .
o Helping in manage training budget .

Hr Specialist at العالمية للاعمال الهندسية
  • Egypt - Alexandria
  • April 2014 to July 2015

o Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
o Determines applicant requirements by studying job description and job qualifications.
o Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites.
o Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours.
o Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications.
o Manages new employee relocation by determining new employee requirements; negotiating with movers.
o Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices.
o Gather information on hours worked for each employee
o Calculate the correct amount incorporating overtime, deductions, bonuses etc. with assistance of a computer system
o Keep track of hour rates, wages, compensation benefit rates, new hire information etc.
o Address issues and questions regarding payroll from employees and superiors

خدمه عملاء at المصريين الاحرار
  • Egypt - Alexandria
  • September 2011 to September 2012

استقبال العملاء كخدمه عملاء
الردود على الاستفسارات ككول سنتر

محاسب at مكتب محاسبه
  • Egypt - Alexandria
  • January 2011 to December 2011

التدريب فى بنك NSGB لمدة شهرين
التدريب فى الهيلتون جرين بلازا لمدة شهرين
العمل فى شركة بشاى للصلب من 6\2010 الى 12/2010

Education

Bachelor's degree, قسم محاسبة لغة انجليزيه
  • at كليه تجارة جامعة اسكندريه
  • May 2009

Specialties & Skills

Customer Service
اجادة تامه ل microsoft office

Languages

English
Expert

Training and Certifications

Mini MBA (Certificate)
Date Attended:
October 2016
business writing (Training)
Training Institute:
المعهد اللاتينى
Date Attended:
January 2014
كورس انجليزى (Training)
Training Institute:
المعهد اللاتينى
Date Attended:
December 2013
كمبيوتر (Training)
Training Institute:
المعهد اللاتينى
Date Attended:
February 2013

Hobbies

  • التعامل مع العملاء / القرأه / السباحه / ركوب الخيل / الحفلات الموسيقيه