Sr Officer, Internal Controls
RAKBANK
Total years of experience :14 years, 9 Months
Review Operating Procedure for the various processes across the Bank arising due to New
Project releases, Central Bank initiatives, Operational Risk findings, Audit findings and
Process updates
• Review and design the customer associated forms (in liaison with Marketing and Legal)
• Ensure the staff, products and procedures comply with the requirements and industry
standards
• Review customer cases with deviations to the Operating Procedures and recommend for
approval on exceptions
• Provide guidance and attend to unit/user issues/queries
• Define and grant access to various roles across the Bank
• Review Parameter change requests in line with the requirements and testing evidences
Analyze areas of impact of the change requirement raised by various units
• Identify and recommend solution/process improvements to optimize the change results
• Prepare the QA (Quality Assurance document) & UCP (Use Case Points) and provide
testing efforts
• Prepare the Weekly MIS to be reported to Majlis
Account closure (Customer request, Clean-up Closure, T/L Closure, etc)
• Account maintenance and conversion
• Verification of Transactions - Bank Induced & Customer Initiated and UAEFTS
• UAEDDS testing & Implementation.
• Successful Implementation of Core Banking Project (Finacle) based on the Business requirement document (BRD), Process flow and Requirement Specification documents
• Execute the Test Scripts/cases of Out of the Box (OOTB) and Customization Scenarios
• Identification, logging and re-testing of issues/defects on Quality Centre (QC)
• Prepare the Work flow and draft the Standard Operating Procedures for WMS - Mutual Funds, Structured Products, Bonds and Insurance
• Level 2/Onsite Training and Support
• Investment Account opening and capture customer’s risk profile as per customer’s risk score
• Deal in Insurance, Mutual Funds, Structured Products and Bonds
• Download the Net Asset Value (NAV) from the online portal and update product wise NAV on a daily basis
• Investor transactions - Process Subscription, Redemption, Transfer and Switch
• Corporate actions - Coupon, Call and Maturity
• End to end settlement process
• Weekly review of margin call and perform KRI calculations
• Compose and review SWIFT Messages - MT103, MT199, MT210, MT202, MT542, MT543 and MT910
• Customer onboarding - Account Opening, KYC review and Worldcheck
• Process Financial Services - Balance order, Standing order, Managers Cheques (MCQ), Foreign bills purchased (FBP), Fixed deposit or Term deposit accounts
• Handing the department office administration aspects
• Monitoring and reconciliation of Suspense accounts
:
courses: Association of Certified Anti-Money Laundering Specialists (ACAMS)