Luma Abdulhadi

Responsible for overseeing all social media platforms' content strategies. Including analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.

- Consistently meet individual sales goals while exhibiting the Burberry Behaviors

- Provide excellent customer service skills, great selling skills and exhibit motivation to succeed

- Identify digital touch points for product and brand promotion and set effective channel operation strategy.
- Create contents that are suitable for each channel and run digital media campaigns or CRM
- Website operation planning and management
- Social channel operation
- Digital campaign production
- Digital campaign execution
- Search advertisement and search optimization

· Content management for up to 10 social media accounts
· Managing social media retreats for my clients
· Supervising 2 community managers
· Assuring all plans, designs and tasks are delivered on time
· Reviewing, taking action on rejecting or approving social media content according to brand guidelines.
· Creating weekly or monthly reports to track the client’s progress and growth.

Responsibilities:
- Managing up to 10 social media accounts (content, community management and reporting)
- Managing social media retreats for my clients
- Coordinating and assisting in events
- Basic event management