luma EL Shoushi, communication and project coordinator

luma EL Shoushi

communication and project coordinator

Manafeth Consulting & Training

Location
Jordan - Amman
Education
Bachelor's degree, ارشاد نفسي
Experience
8 years, 3 Months

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Work Experience

Total years of experience :8 years, 3 Months

communication and project coordinator at Manafeth Consulting & Training
  • Jordan - Amman
  • My current job since May 2023

Assisted in planning and scheduling project
timelines and milestones using appropriate
tools.
Coordinated project activities, ensuring
documentation and tracking of all phases.
Communicated project progress to
stakeholders and escalated issues when
needed.
Facilitated team meetings, providing
regular status updates.
Prepared and maintained project
documentation, including plans, budgets,
and reports.
Assisted in managing project changes, risks,
and issues, ensuring high-quality
deliverables.
Provided administrative support, organized
meetings, prepared presentations, and
managed calendars.
Handled logistics for training and meetings,
ensuring smooth execution.
Managed communication activities,
collaborating with businesses, consultants,
and media agencies.
Assisted in conducting research and
analysis to support project objectives.
Developed and maintained a project
performance database, tracking progress
and milestone achievements
outreach by phone calls, emails and Social Media to Introduce companies
to the project
work side by side with the USAID to Coordinated their work with the
companies
Coordinate communication efforts between different Companies and
management

Project Officer at ACTED
  • Jordan - Mafraq
  • April 2019 to April 2022

Providing programmatic support to the Project Manager through the field and
technical work to achieve all objectives
Assist the Project Manager on daily tasks necessary to achieve programmatic goals
through the completion, follow-up, and delegation of tasks to the Field Assistant and
volunteers
Accurately maintain detailed records, generate reports, and multitask within fastpaced atmospheres.
Assist in the reporting of the program activities daily, weekly, quarterly and monthly.
Attend referral meetings with the accountability Officer.
Train CBOs volunteers on activities relevant to ACTED/WFP project guidelines and
procedures. Assist the Project Manager in the implementation of the project activities,
such as FGDs, shop monitoring, IDE, and E-cards distribution.
Identify protection cases and respond as per inter-agency referral pathways.
Liaise both internal and external referrals. Conduct protection home visits and
recommendation reports.
Train and develop SOPs on protection observation and reporting.
Support implementation of ad-hoc E-card and food distributions.
Applying Gender balance principles.
Responsibly for CBO's and volunteers’ contracts and payment

Senior Case Manager at Mercy Corps
  • Jordan - Mafraq
  • December 2016 to December 2018

Identify Syrian refugees lacking proper legal documentation and list them
in the project's database
Develop, maintain and update the Syrian refugees' database.
Schedule and conduct home visits to the identified refugees and provide them with
technical assistance to fill and complete their legal documentation
Provided support and follow-up on the project's official Facebook page and application,
which addressed the refugees' questions, feedback, and complaints about access to
services
and services provided.
Assigned as FGD facilitator
Provided data collection assessment, PDM, and protection assessment.
Organize and facilitate focus groups
- Senior Case Manager
Supervises and provides guidance to 23 field Project officers, volunteers, and support
staff
Coordinate day-to-day implementation of the project activities
Develop all ongoing activity reports

Works closely with the Manager, Protection Officer, M&E team, Data management unit,
Security Officer, and Finance and Administration staff in the Amman office to develop and
execute program plans
Participate in project budgeting
Work closely with program stakeholders including other Mercy Corps teams, CBOs,
community leaders, implementing partners, and relevant
Organize doners' field visits, handling interpretation and one-to-one interviews during the
visits.
Write beneficiaries’ success stories.
Organize and implement training for, youth and elderly groups in Jordan
Developing the training materials, tools, follow-up reports, etc.
Participate in project assessments: surveys, data collection, filling questionnaires and forms,
data entry, conducting interviews, FGD
Support the collection of information/data about vulnerability, protection needs, and
concerns of the targeted population.
Conduct follow-up monitoring visits to ensure that needs have been met in an appropriate
manner and that beneficiaries have the opportunity to provide feedback on the assistance
received. Identify protection cases and respond as per inter-agency referral pathways.
Attend UNHCR referral and protection meetings
Developed AME plans for the project
Drafting Logical frameworks, baseline, and end-line assessment

Social worker - Protection at ICMC
  • Jordan - Mafraq
  • June 2014 to June 2016

Conducted and facilitated a psychosocial support focus group (over 100) for refugee
women, men, and children who had trauma and socializing problems.
Conducted and facilitated information sessions for teenagers and adults supervised and
worked side by side with Child Space Room volunteers.
Developed the preliminary content for the women’s session
Assist in the distribution of school gifts/ bags to refugees and local children in the field

Education

Bachelor's degree, ارشاد نفسي
  • at الجامعة الهاشمية
  • June 2013

ويعرف الإرشاد النفسي بأنه العلم الذي يهتم بإيصال الفرد إلى حالة التوافق الشخصي والاجتماعي والصحة النفسية،

Specialties & Skills

Leadership
Reporting
Vocational Counseling
علم النفس الاجتماعي
FOURGEN COMPUTER-AIDED SOFTWARE ENGINEERING (CASE) TOOLS
PROGRESS OPENEDGE (IDE)
ACCOUNTABILITY
COMMUNICATIONS
PLANNING
RESEARCH
MILESTONES (PROJECT MANAGEMENT)
PRESENTATIONS
SCHEDULING
PROJECT PERFORMANCE

Social Profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Management of Children’s Groups (Training)
Training Institute:
Management of Children’s Groups

Hobbies

  • الرسم