Lusine Melikyan

Responsibilities

Oversee daily operations of the dental clinic, ensuring high-quality patient care and efficient workflow.

Manage a team of dentists, hygienists, assistants, and administrative staff.

Develop and implement operational policies, budgets, and performance targets.

Ensure compliance with health and safety regulations and licensing standards.

Supervise procurement of dental materials, equipment maintenance, and inventory control.

Plan and coordinate marketing strategies to attract and retain patients.

Handle patient feedback, complaints, and ensure excellent service standards.

Support professional development and continuous training of clinic staff.

Key Skills

Leadership & team management

Clinical operations & healthcare administration

Strategic planning and budgeting

Communication & patient relations

Knowledge of dental procedures and insurance system

Summary

Results-oriented Engineer-Economist with expertise in analyzing production efficiency, cost optimization, and project feasibility. Combines strong technical background with financial and analytical skills to support strategic decision-making and ensure sustainable business growth.

Key Responsibilities

Conduct economic and technical analysis of engineering projects, including cost-benefit and feasibility studies.

Develop and monitor budgets, financial forecasts, and resource allocation plans.

Evaluate production processes and propose solutions to improve efficiency and reduce costs.

Prepare financial models and performance reports for management decision-making.

Coordinate between engineering, finance, and operations departments to optimize project outcomes.

Participate in investment planning and procurement strategy development.

Ensure compliance with company policies, safety standards, and regulatory requirements.

Key Skills

Economic and financial analysis

Project cost estimation and budgeting

Data analysis and reporting (Excel, Power BI, or similar tools)

Engineering process optimization

Strategic and operational planning

Risk assessment and cost control

Excellent analytical and communication skills

Education

Bachelor’s or Master’s degree in Engineering Economics, Industrial Engineering, Economics

Summary

Customer-oriented and responsible Operator-Sales Consultant with strong communication and organizational skills. Experienced in providing high-quality customer service, processing postal and financial transactions, and promoting company products and services. Dedicated to ensuring efficiency, accuracy, and client satisfaction in all operations.

Main Responsibilities

Provide customer service at the post office counter (acceptance and delivery of letters, parcels, and registered items).

Offer information about postal, financial, and courier services to clients.

Promote and sell Haypost’s financial and partner services (e.g., utility payments, insurance, money transfers).

Register and process payments through the internal system accurately.

Ensure proper documentation and data entry of all transactions.

Handle customer inquiries and resolve issues in a timely and polite manner.

Maintain order, accuracy, and compliance with company procedures and confidentiality standards.

Support team members and contribute to daily operational targets.

Key Skills

Excellent communication and customer service skills

Sales and product promotion experience

Attention to detail and accuracy in handling money and data

Computer literacy (MS Office, internal POS or CRM systems)

Ability to work under pressure and multitask

Teamwork and responsibility