Cashier/Clerk
Grand Hotel
Total years of experience :12 years, 9 Months
• Make sure all the guest files are ready fill, registration card and being organized to handle all the guest. Explained all the facilities in the Hotel.
• To handle and direct employee enquiries.
• To coordinate all airline arrangements for employees (personal and business).
• To keep track of vacation entitlements of employees, by completing the Annual Leave forms and update the HR computer system accordingly.
• To prepare all of the paperwork related to employment, probation and termination.
• To maintain the inventory of Human Resources Forms and re-order as necessary.
• To maintain the Personnel Office's filing system.
• To prepare and maintain monthly distribution of Birthday Cards to Department Heads.
• To maintain files of all internal and external applications.
• To ensure all items on the starter’s checklist are completed for every new hire.
• To assist in organizing regular employee sports and social activities.
• To co-ordinate the Employee Recognition Programmes.
• To assist the Housekeeping Manager in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times.
• To have a full working knowledge and capability to supervise, making sure that all services offered by housekeeping are always carried out with the utmost efficiency and courtesy.
• To assign responsibilities to subordinates, implementing multi tasking principles and to check their performance periodically.