COO
Protexit BV
Total years of experience :26 years, 4 Months
Managed the day to day operations of Protexit, a start-up with the goal of bring privacy back to the internet. In this role I supervised on the full requirements for the platform, worked with the marketing team to develop the branding and setting up the website.
Employer: Xenatus Global Period: 1/9/2011 - 1/12/2013
Role: Program Manager
Activities: Managed 3 projects for implementing Navision for different customers. For 2 of these projects I did the whole process from business analysis to managing the development team to implementation.
I also did all the requirement management for the new version of iBuild and am involved with the testing of this new version.
Managed the requirements for a new website/business application. This was a challenging task as the requirements changed frequently.
Also managed the data processing team that was tasked with cleaning up and importing reference data. The quality of the original data was poor resulting in a labor intensive task. I reduced the processing time by 350%.
Bid Manager
Bid Manager for a large bid for a Telecom organization. I negotiated with the departments, obtained agreement on the services to be offered and at what price. I ensured timely delivery of the required information and presented the bid to the customer.
IT Architect
Vion Food was using Lotus Notes as their main communication tool the email traffic and the way the infrastructure was set up caused performance problems. Asked to write a change plan to implement a new structure for the servers and create a clear plan to professionalise the Notes team. I developed a plan including a new hub and bespoke architecture for the servers. This increased email traffic performance by 120%.
Business Analyst
Zeeman Textile wanted to improve the way they handled their laborious inventory taking procedure. I created a vision for the future and based a plan for the first step on this document. Using a SOA based architecture I designed a new application to do the annual stock control. Was also in charge of the team developing the PoC for the new inventory control system.
Tredin used a large Domino application for health and safety monitoring and a major conversion was planned. They did not have a functional acceptance test environment. Called in to advise on developing a testing environment and develop the needed procedures. After consulting with the entities involved I developed a plan to implement the test environment.
I also developed a structure for managing the manuals and documentation and designed an overall architecture to integrate most of the applications used.
A Telecom organisation wanted to use a call centre, based in Romania, to increase their marketing effectiveness. I was asked to develop ways to supervise the call centre remotely and manage the tasks for them. I developed a pragmatic solution to monitor tasks and manage the call-centre workers. I managed the team that did the first implementation of the application.
Tasks included guiding companies, ING and IBM among others, defining development goals, and manage teams to develop applications and the implementation process including employee induction.
One of the projects was managing a large change plan within ING Wholesale to outsource many of their applications. For ING Direct I developed an audit tracking application that also created periodic snapshots to conserve the current situation, now used globally. Also redesigned a forecasting tool that integrated with Excel which allowed all countries to enter their detailed forecasts and would calculate the results.
Role: Team Leader
A customer had a very complex application built with Lotus Domino which needed to be converted to a commercial product. I developed the new structure and defined the level of customization. Contract management and function creep were a large and challenging issue in this project.
Role: IT Architect
Activities: The government wanted to test the use of Internet for a national voting system modeled on the Dutch voting laws. Insuring the security and anonymity of the votes made this a challenging application to develop using bio-metrics and Java based local encryption.
As team leader I developed the main application structure and coordinated with the various teams. I defined the internal security using bio-metrics and designed the look and feel of the site.
Role: IT Architect
Activities: The ING Group wanted an intranet website to make all the HRM procedures, rules and regulations available. The content management and the organizational procedures were very important.
I developed the plan for the site, helped design the procedures for content management structure and later managed the small development team.
Role: IT Consultant
Activities: I worked in the IT department of the RABO Bank writing plans for preparation for the Y2K testing and the migration to the Euro. Also instrumental in developing several applications for project and people management.
Role: Developer
Activities: An IBM Netherlands department needed a CRM application that would fit their way of working. I designed and developed this system. It holds all the relevant information needed to work effectively, like contracted hardware, agreements and specific requirements. It also keeps track of mailings and a
limited form of knowledge management. The system is modular, new functionality is easy to implement.
Mechanical engineering with focus on metal constructions