Total years of experience :8 years, 9 Months
Operations Supervisor at TELUS International
- Philippines - Taguig
- April 2019 to March 2020
Manage team member in hitting KPIs
Senior Process Associate at TATA Consultancy Services BGC
- Philippines - Taguig
- September 2018 to March 2019
Process new connection of gas and light for Australian Customers. Customer Service
Operations Supervisor at Customer Contact Channels
- Philippines - Taguig
- May 2013 to August 2018
Manage team members in hitting company KPIs
SEO Specialist at Taking You Forward
- Philippines - Cebu City
- October 2012 to February 2013
Search Engine Optimization
CCRT - Customer Care Retention Team at Qualfon Philippines Inc.
- Philippines - Cebu City
- October 2007 to June 2008
Customer service and customer retention team.