Business Development Associate
First Resort Global Recruitment
Total years of experience :9 years, 3 Months
Telecalling HR managers of various companies in order to Partner with them and determine their staffing needs
Lead generation
Screening resumes
Performing phone interviews with candidates
Performing reference and background checks
Making recommendations to company hiring managers
Coordinating interviews with the hiring managers
Handled clients’ issues and complaints both on phone and in person then contacted the responsible manager in charge.
Handled product problems by clarifying the customer’s complaint.
Answered questions about warranties and terms of sale to customer.
Compiled reports on overall customer satisfaction
Maintained customer records through updating account information
Answered inquiries regarding products to customers.
Prepare product reports through collecting and analyzing customer information
• Greeting customers with a smile, and leading them through the showroom.
• Demonstrating excellent customer service and selling skills including giving clear description of the product and responding to customer questions.
• Always available in the company show room that no customer leaves unattended.
• Communicating all company requirements and set plans to customers this involved events, promotions and offers to create customer awareness