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Mohammed Ali Kiwan, SENIOR SALES CONSULTANT

Mohammed Ali Kiwan

SENIOR SALES CONSULTANT·Authorized Policy Insurance Brokers

Saudi Arabia

Bachelor's degree, Bachelor of Business Administration: Economies

Work experience

Total years of experience: 14 years, 5 months

SENIOR SALES CONSULTANT

May 2020 - Present

Authorized Policy Insurance Brokers

Jeddah, Saudi Arabia

May 2020 - Present

• Led a team of sales consultants, developing strategies to achieve and exceed sales targets in a highly competitive market.
• Trained and mentored junior consultants, fostering a culture of collaboration and continuous improvement.
• Delivered exceptional post-policy customer service, leading to 90 % increase in client retention.
• Managed relationships with key clients, providing tailored insurance solutions to meet their business needs.
• Responded to queries about policies and premiums to enhance customer satisfaction
• Determined policy limits and risk levels through customer communication
• Analyzed market trends to identify opportunities for cross-selling and upselling insurance products.
• Managed policies, including premium calculations and payment processing
• Study the data on loss incidents to inform risk assessments.
• Excelled in performance over achieving targets by 250%
Company industry:
Insurance & TPA
Job role:
Sales

SALES SUPERVISOR

February 2017 - April 2020

Andalusia Arabia Insurance Brokerage Co.

Jeddah, Saudi Arabia

February 2017 - April 2020

• Managed the entire sales cycle from prospecting to closing and follow-up
• Represented a comprehensive range of insurance products
• Assessed client needs and risks to provide tailored insurance solutions
• Built and expanded a client base to maximize sales
• Researched leads and offered solutions based on customer needs
• Consistently met and exceeded targets by 150%
• Developed creative strategies to grow the business and increase profitability
• Supervised a 4-person sales team, improving productivity by addressing process inefficiencies.
Company industry:
Insurance & TPA
Job role:
Sales

SALES SPECIALIST

February 2015 - March 2017

Tawuniya Insurance Company

Jeddah, Saudi Arabia

February 2015 - March 2017

• Built long-term relationships with customers and generated referrals from existing clients
• Understood customer needs to craft exceptional sales journeys
• Prepared sales slips and sales contracts.
• Grew existing client spending by upselling additional services to bespoke needs.
Company industry:
Insurance & TPA
Job role:
Sales

CREDIT CONTROLLER

February 2012 - March 2015

Memory Technology Co.

Jeddah, Saudi Arabia

February 2012 - March 2015

• Contacted customers regarding overdue payments via phone, letter, and email
• Tracked and collected outstanding balances while maintaining positive customer relationships
• Monitored and followed up on overdue accounts to ensure timely payments
• Pursued clients for payment adherence to agreed terms and conditions.
Company industry:
IT Services
Job role:
Accounting and Auditing

Education

Damascus University

December 2011

December 2011

Bachelor's degree, Bachelor of Business Administration: Economies

Syria

Skills

Sales Growth

Expert

Achieving Targets

Expert

Target Identification

Expert

Customer Service

Expert

Corporate Sales

Expert

Supervising and monitoring the work of junior staff in a credit team

Expert

Microsoft Excel

Expert

Microsoft Office

Intermediate

Business Development

Expert

Administration

Expert

Sales Management

Expert

Marketing

Expert

Sales

Expert

Project Management

Intermediate

Management

Expert

Negotiation

Expert

Sales Representatives

Expert

SALES

Expert

UPSELLING

Expert

INSURANCE PRODUCTS

Expert

COLLABORATION

Expert

PAYMENT PROCESSING

Expert

COMMUNICATIONS

Expert

BROKERAGE

Expert

CALCULATIONS

Expert

LEGISLATION

Expert

RESEARCH

Expert

RISK MANAGEMENT

Expert

Credit Controller

Expert

Communications

Expert

Able to make sound financial decision.

Expert

Co-ordination and planning activities for a perpetual inventory system.

Expert

Selling

Expert

CYBER SECURITY

Intermediate

Coordinator

Expert

Following

Expert

Excellent communication skills and commercial acumen.

Expert

Able to work under pressure and to meet deadlines

Expert

Convincing the client

Expert

Customer Service

Expert

Accounting

Expert

Leadership

Expert

Team Management

Expert

Sales Growth

Expert

Achieving Targets

Expert

Target Identification

Expert

Corporate Sales

Expert

Languages

English

Expert

Arabic

Native Speaker

Memberships

Chartered Insurance Institute

CII

April 2024

Training and Certifications

Certifications
Cyber Security
IFCE
Mar 2016
ICDL
Office ICDL
Jan 2010 - Jul 2010
Training
ادارة المبيعات
المعهد المالي