mahmoud Abd Elbaki, Head Of IT Department

mahmoud Abd Elbaki

Head Of IT Department

Company For Perfume

Location
Saudi Arabia - Khamis Mushait
Education
Bachelor's degree, تقنيه المعلومات
Experience
8 years, 7 Months

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Work Experience

Total years of experience :8 years, 7 Months

Head Of IT Department at Company For Perfume
  • Saudi Arabia - Abha
  • My current job since November 2022

managing and troubleshooting the technology systems that a business uses to maintain computer and
software networks. Their duties include responding to hardware problems, updating system software
and tracking the data and communications used on their network. IT Specialist job duties and
responsibilities IT Specialists maintain and improve the technical systems of a company to ensure all
employees have the technology they need to complete their work and the organization’s important files
and information remain safe and intact. IT Specialists often have the following responsibilities: Review
diagnostics and assess the functionality and efficiency of systems Implement security measures Monitor
Company For Perfume From 11-2022 To now
Cell Phone : +966567059106
security certificates and company compliance of requirements Offer technical support to company staff
and troubleshoot computer problems Install and update company software and hardware as needed
Anticipate and report the cost of replacing or updating computer items

Head Of IT Department at AH Telecom
  • Egypt - Cairo
  • May 2019 to February 2023

Director of the technical support department for Telecom Egypt branches (WE (maintenance of devices
inside the branches and linking the branches) linking the surveillance cameras to the branches
And following it up first, linking the fingerprint devices of the branches and the ease of working with it
within the Human Resources Department. Managing the network of each branch through wired devices
Wireless, and devices to extend Wi-Fi networks, management and programming of the company’s
central device, a backup copy of the company’s files as a whole, management and follow-up
Create e-mails for each employee in the company and track each individual individually

repair engineer + IT Specialist at Lava Care
  • Egypt - Cairo
  • May 2018 to May 2019

Working while his company, Lava Technology, worked as a maintenance engineer and was responsible
for technical support within the company

IT Help Desk at SMART ACADEMY
  • Egypt
  • November 2015 to May 2018

Maintenance of computers, CCTV cameras, Panosync PBX and the internal network of the Academy And Computer instructor for IT Essential + CCNA In Academy .

Education

Bachelor's degree, تقنيه المعلومات
  • at Steinbeis University Berlin – Berlin University For Professional Studies
  • May 2013

Information technology

Specialties & Skills

Hardware Support
IT Solutions
Network Building
Information Assurance
CUSTOMER SERVICE
COMPLIANCE REQUIREMENTS
TECHNICAL SUPPORT
CLOSED-CIRCUIT TELEVISION SYSTEMS (CCTV)
MANAGEMENT
PRIVATE BRANCH EXCHANGE (PBX)
TROUBLESHOOTING (PROBLEM SOLVING)
COMMUNICATIONS
SYSTEM SOFTWARE
BACKUP DEVICES

Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

CCNA (Training)
Training Institute:
Cisco
Date Attended:
January 2014
Duration:
180 hours
Hikvision Certified Security Associate (Training)
Training Institute:
HIK Vision
Date Attended:
March 2016
Duration:
60 hours
IT Essentials (Training)
Training Institute:
Cisco
Date Attended:
January 2016
Duration:
130 hours